Music Library and Mycloud home

Thank you Daryl, I have an open question with WD re any workarounds they know of, but I fear I will have to upgrade to Sonos 2 (alas, 6 components have to be replaced). So once we upgrade to Sonos 2, then for sure it will take the latest SMB version that the NAS drives are using? ;-)

Hi All,

This happened to me as well. To my knowledge, My Cloud Home does not offer the option in its software to change the SMB settings. Switching to Sonos 2 using SMB 2 *should* work. I would appreciate if someone could confirm before I upgrade. 

Thanks to all!

Steven

I bought the Port and connected it to my stereo unit, using the WiFi option to connect to the music library on my WD MyCloud Home. Got a discount on the Port since I owned two SONOS 1 devices that were eligible for upgrade. Works perfectly. Have no fears that the SONOS 2 devices will work with the WD storage.

Thanks!

I struggled through this for an associate’s system. This was a combination S1/S2 system and neither system could access the library. I struggled with this for hours. It seems that there is no local admin access to configure the drive and on the day that I was struggling. I was able to change a cloud password, but a few minutes later it was invalid and I had to struggle again. Eventually, I was able to instal local password that the local S2 PC controller could use to setup the S2 library. Be sure to set the PC’s network security to “Local”. I never was able to get S1 using the library, or to setup the library using the iPad controller. Also, use the “Public” folder on the MyCloud for the SONOS library.

In this case there was only one old S1 unit and since the cost to upgrade was so close to the cost of a real NAS, made it attractive to upgrade the SONOS.

I don’t appreciate that a forced drive update closed me out of local access. At some point I suspect that I’ll be forced into 100% cloud and monthly fees. By then, it will likely be time to replace the drive.

Hi All,

Quick update - as others have suggested, firmware version 8.12.0-178 is the culprit. I checked the release notes and they indicate that SMB 2 is now the minimum standard. Great for security, but Sonos S1 users were immediately cut off. I upgraded my system to Sonos S2, and now the WD MyCloud Home works fine. 

Steven

Interesting discussion, I just ran into this same problem.  I have two questions you guys might be able to shed some light on?

1. Since WD firmware was the culprit, does anyone know if it’s possible to downgrade the firmware on a WD MyCloud Home device?
2. If upgrading to Sonos OS: S2 is the only option, does that mean all Sonos devices in my network must be upgraded to OS: S2 or can you mix and match S1 with S2? 

A given system must be S1 or S2, no mixing. It is possible to have separate S1 and S2 systems, but the S1 system will still not be able to deal with SMB 2. Further, the S1 and S2 systems will not interact. It will not be possible to Group S1 Rooms with S2 Rooms.

Thanks folks, Here is my work around. It would be very expensive for me to upgrade to Sonos S2, way too many devices. So I just needed to move my Music Library off the WD-MyCloud to a network server compatible with Sonos OS:S1.

• Imported my entire Music Library onto a little MacMini.
• Using the Sonos S1 Controller app on the MacMini:
  • Remove old WD-MyCloud
  • Add new Music Folder from MacMini
  • Wait for Sonos to index the new Music source.
• My whole Music Library is now playable on all Sonos S1 devices from any phone, laptop or desktop.
• The album ARTWORK displays on all Sonos controllers.
• The Music App on the MacMini is used to manage all Music files.
• My WD-MyCloud is still a valid TimeMachine backup and NAS storage device.

Based on your profile, it looks like if you wanted to move to S2 (and you don’t have to, your current workaround is fine) you may only need to replace one, or maybe two devices. The PLAY:5 gen 1 will not run S2, and the CONNECT:AMP may or may not, depending on its age. But all the rest of your devices certainly will run S2.

As I say, it’s not a requirement, if you’re getting what you need from your Sonos, don’t spend the money, but wanted to make you aware it may not be as much to upgrade as you are thinking.