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Contributor I
May 7, 2024
Answered

music library after latest app update

  • May 7, 2024
  • 851 replies
  • 51367 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Lyricist III
May 12, 2024

Unfortunately, Sonophone does not have an android version so android users are still looking for a solution.

Lyricist I
May 12, 2024

We purchase a product advertising some features that just got downgraded by the vendor. Is this legal? Make Sonos great again.

Contributor II
May 13, 2024

I cannot index my 1TB of music tracks on my NAS. 

Takes courage to remove such basic functionality. 

Lyricist II
May 13, 2024

Same issue. 
Just contacted Sonos support and these problems should be corrected by mid June. 
Why release a lame update? Very disappointed!

Lyricist III
May 13, 2024

Can anyone help in giving instructions in rolling back this sh!t app to the previous S2 app please.

Why are Sonos so stupid, their hardware is great, but their software policies are pointless and just alienate their customers, I've still not got over the pointless S1 S2 debacle, I've got six Sonos products bought over the past few years at great expense. Three I have to use as an S1 system and three as S2, there is no logic in it, the oldest Play 3 I bought as my first speaker actually qualifies as S2?? I have two Connect Amp units purchased within a couple of months of each other, one qualifies as S2 the other has to use S1. It makes no sense.

Lyricist I
May 13, 2024

Since updating to the New App only some of my music library is available.  It appears music that was originally sourced from CDs is available, but music originally sourced digitally is not.  When I attempt to play the latter the play button simply spins.  I know this is a New App issue because I still have the old S2 App on an IPad--that goodness--that will play all of my music library.  Any thoughts on how to solve this?  Thanks.

Lyricist II
May 13, 2024

You could try the SonoPhone app as a replacement for the Sonos app (until fixed) - for IoS at least.  As per my earlier post - it works fine for me.  It detected my system including my NAS-based music library.   I read somewhere in a review it also supports S1 and S2 devices at the same time. 
 

Worth a try. 
 

Good luck.  

Lyricist II
May 13, 2024

Thank you Peter Pan, this solves the Sonos mess. 

Lyricist III
May 13, 2024

I’m on android so SonoPhone no good for me, I found a site where you can download previous Android App versions (APKMirror) so I’ve uninstalled this APP and Installed the 16.1 version, I’ve had to turn off automatic updates on my phone to prevent this crap from being re-installed. Thank you very much Sonos for the inconvenience. At least I can now use my expensive speaker system again.

Anyone know of an alternative Speaker system to Sonos, that has the same features (Mesh Network, local network streaming/library, App controlled etc) I won’t be adding anymore Sonos units to my system I don’t see the point. I don’t think they know what their product is for anymore, disabling the Local network Music library function (the one thing that made their product unique) If I just want to Stream Online music services to a speaker, any Bluetooth speaker works fine and there are hundreds of them at every price point.

Contributor I
May 13, 2024

SonoPhone is clunky and not designed well gues someone created it on their attic. But at least it is functional. Thanks for sharing.