music library after latest app update

20 May 2024: Bought new iMac and updated - along with MacBook Pro - to latest OS Sonoma. Updated iPad and 2 iPhones to latest IOS. Transferred local music library to new iMac. Tested Sonos. All OK on all devices. Then: updated Sonos app on all devices

 DISASTER! Music library gone. Impossible to add music library using new Sonos application. Called Sonos support. Sonos support confirmed that ‘add library’ function not available. Advice = wait… it is coming.

Went on holiday.

20 July 2024. Returned from holiday. Installed latest Sonos app update on all devices. Add library still not available. Sonos website says this feature will be available ‘in July’.

OK Sonos… you’ve got 11 days and counting.

Thanks for nothing.

Very pissed off user with a heap of money invested in Sonos components.

My guess is you’re probably still using a HTTP library share - you need to upgrade and switch to using an SMBv2 share. Maybe the following links will assist you to resolve the issue now (today). Many others have this working already.

• https://support.sonos.com/en-us/article/add-your-music-library-to-sonos
• https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732638#post16732638
• https://youtu.be/kjhKhDuvgDY
• https://support.sonos.com/en-us/article/error-913-when-adding-a-music-library-share

Hope you can’t sort it.👍

To GC9000 and Eeek… I purchased Sonophone several days ago in hopes of regaining my music library access (Library stored on external SSD USB drive and connected to a 2 year old iMac; SSD also new). I clicked “Open” on Sonophone and, within 15 seconds, everything worked as it did prior to updating to the App That Shall Not Be Named.” :)  To GC9000… maybe follow Sono’s - or Sonophone’s - suggestion of manually typing in the network path to your hard drive.  If that doesn’t work, a 1TB SSD is pretty affordable and worth a shot if it gets those libraries to reappear. Good luck.  (Note: Sonophone developer is releasing an update to their app in 2 - 3 weeks.)  Brad in AK

Since Robert_80 looks to be a Mac user my guess is that he is trying to share the Music library on his iMac. Shouldn’t have to mess with SMB protocol. These links are likely not going to be helpful. I have sweated them all out with a similar system to no avail.

I thought it was a new computer, does it not support SMB v2 (or higher) file sharing then? I thought every MAC PC supported the protocol these days? - I’m thinking it just needs the folder ‘read only’ permission for a ‘Sonos user’ or ‘Everyione’ to be added to the library share and the user credentials (as required) added alongside the library path in the Sonos desktop controller?

I’m not a MAC user, but I was thinking it was perhaps just a straightforward local network ‘share’  as outlined in the links?

First of all, I ‘really” value Ken’s knowledge and willingness to share it with us. What I found out in the Apple Community Forum is that the host device - in my case an iMac - dictates the protocol.  The persons who posted said comments also added that SMBv1 hasn’t existed in the OS software since version 10.10.xx.  I have two iMacs, a Late 2015 and a 2022.  One runs Mojave (10.14.6) and one is using, OS Ventura. Naturally, I could be wrong but thought I’d share this. I, too, manually input the network paths to the iMac that is the most important to us and, the one we use to play music in our Family Room. Sonophone found it all quickly and I now have access - via my iPhone - to play music as I used to prior to the Sonos App release. Will this work for every Mac user?  I don’t know but, like others, I tried everything that was posted in here and by Sonos short of upgrading the firmware on the speakers. I’m not gonna do that quite yet.  And, for the record, I do hope to update to a Sonos app in the near future that works for my needs.  Brad in AK.

I thought I’d throw this in the mix as a forum poster recently (yesterday) suggested that I check into Audirvana.  It’s a high-end audo app and seems to be feature rich.  Here’s a quote copied and pasted directly from their web site.  Since I have Macs, this caught my attention instantly.:

“For a more permanent addition, you can synchronize different folders containing your music from the ‘local’ menu in the settings. Audirvāna will then automatically update the library at each startup. If you are a Mac user, you can also synchronize your iTunes Music library in the same manner. Folders may be directly stored on your computer, or on an external hard drive connected via USB or a network, on a NAS for example.”

I’m still researching and not endorsing anything. Like everything else that’s suggested in here, I research it until I drive myself nutz.  Again.

Brad in AK

Idk but sonos support ( if you can call it that) told me after 2½ hrs on the phone with them to call apple it might be on their end lol. But i did, apple support told me they (sonos ) did an update and so it is a screw up on their side because everything worked fine before sonos just doesn’t gieve a rats x$$

I found this link below about Mac SMB shares, but I don’t see anything about changing the version of SMB that’s in use on the PC:

https://www.devicemag.com/mac-smb-share/

Although here is another link which mentions editing a file called nsmb.conf to switch the SMB version in use ~ see below link:

https://discussions.apple.com/thread/255197435

Thats all I could find quickly, but as mentioned earlier I’m not a MAC user. It’s certainly a lot easier to do these things on a Windows PC. Anyhow, I would maybe seek further advice before making any changes. 

I believe MacOS Sonoma supports up to version 3. The nsmb.conf file does not exist by default.

When selecting Manage → Music Library Settings and clicking the add (+) button, there are three choices. The first, My Music Folder is what most Mac users select as this (used to) add the Music folder with all of the locally stored files. Presumably the Sonos app knows the proper path. The links you posted, and that I have worked through, presumably apply to the third option in the Setup window, Networked device (ex. NAS drive). As Press250 noted, you can select this option after following all of the hints to add the shared Music folder. This worked for me but only temporarily (maybe a few days).

Sorry if this is pedantic but some clarity and repetition can sometimes be helpful on these long threads.