Contributor I

Answered

music library after latest app update

Forum|Forum|2 years ago
May 7, 2024
851 replies
51371 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

Show previous replies

O

Orvalle

Lyricist I

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

For a moment I saw “Your Sources” and my “Music Library” reappear on my iPad in the Sonos app using the 6/24/2024 update. The performance was more anemic than the old gold icon app with no letter navigation for skipping down my collection. It’s gone again. It has yet to reappear on my iPhone.

What is weird is the apps can see the playlists that reference the library. They can see all the track information on speakers with music selected using other apps. It just doesn’t want to add the NAS sources so you can browse them.

The discovery and purchase of the SonoPad and SonoPhone apps is filling the void. In fact, SonoPad has superior performance and nice features like getting more info about an album off the web.

O

osm

So does this latest update also restore connections to external hard drives on iMac without the workarounds mentioned a little earlier? Can anyone confirm? At work now so can’t test anything.

No update to the Sonos app is going to restore connections to any drives used with a PC or a Mac. The previous share method used HTTP sharing. This has been dropped due to security issues. Unfortunately, the new share method (SMB v2/v3) requires the user to share to set up the share before Sonos can see it. This is the “workaround” you refer to, which is actually the normal way to setup an SMB share on a PC/Mac.

Thanks for the clarification. Appreciate that we at least have a video now walking through the steps. I still don't understand quite what I need to for my situation as I have a Crucial X6 external hard drive connected to my 2021 iMac. Crucial is telling me they can communicate with SMB v2/3 with no settings needed to be changed and not sure what I should be doing on the iMac. Any additional help for my specific set-up would be appreciated.

I believe folders on an external hard drive can be shared with the network in exactly the same way as folders on internal hard drives. In which case you just need to follow the instructions on the following page: https://support.sonos.com/en-us/article/add-your-music-library-to-sonos . In particular follow the link to “Share your macOS music folder with Sonos”. In your setup your “macOS music folder” is simply the folder on your external hard drive that contains your music.

Something the Sonos article doesn’t advise, but something I would do personally is setup a non-admin user account on my computer which is separate from my main admin user account and give that user relevant permissions to the music folder. Then when you add the network path of the folder to Sonos, give Sonos the username and password for the newly-created user instead of username and password for your main Mac user account. It’s not essential, but is probably good practice.

If you’ve never had to setup network shares before, you might find the following useful for a bit of additional context/illustration: https://www.zdnet.com/article/how-to-share-a-folder-to-your-network-in-macos/ .

E

epie

Trending Lyricist II

So does this latest update also restore connections to external hard drives on iMac without the workarounds mentioned a little earlier? Can anyone confirm? At work now so can’t test anything.

No update to the Sonos app is going to restore connections to any drives used with a PC or a Mac. The previous share method used HTTP sharing. This has been dropped due to security issues. Unfortunately, the new share method (SMB v2/v3) requires the user to share to set up the share before Sonos can see it. This is the “workaround” you refer to, which is actually the normal way to setup an SMB share on a PC/Mac.

Thanks for the clarification. Appreciate that we at least have a video now walking through the steps. I still don't understand quite what I need to for my situation as I have a Crucial X6 external hard drive connected to my 2021 iMac. Crucial is telling me they can communicate with SMB v2/3 with no settings needed to be changed and not sure what I should be doing on the iMac. Any additional help for my specific set-up would be appreciated.

I believe folders on an external hard drive can be shared with the network in exactly the same way as folders on internal hard drives. In which case you just need to follow the instructions on the following page: https://support.sonos.com/en-us/article/add-your-music-library-to-sonos . In particular follow the link to “Share your macOS music folder with Sonos”. In your setup your “macOS music folder” is simply the folder on your external hard drive that contains your music.

Something the Sonos article doesn’t advise, but something I would do personally is setup a non-admin user account on my computer which is separate from my main admin user account and give that user relevant permissions to the music folder. Then when you add the network path of the folder to Sonos, give Sonos the username and password for the newly-created user instead of username and password for your main Mac user account. It’s not essential, but is probably good practice.

If you’ve never had to setup network shares before, you might find the following useful for a bit of additional context/illustration: https://www.zdnet.com/article/how-to-share-a-folder-to-your-network-in-macos/ .

Thank you very much. I did follow these steps exactly and keep getting error that says “access to folder is denied” and I do not have password protection on the drive itself. I have entered in my Mac hostname as username and password as described in the steps. :( I don’t know what could be wrong

O

osm

Thank you very much. I did follow these steps exactly and keep getting error that says “access to folder is denied” and I do not have password protection on the drive itself. I have entered in my Mac hostname as username and password as described in the steps. :( I don’t know what could be wrong

I don’t have a Mac so unfortunately can’t test file sharing between MacOS and Sonos myself. But just to check a couple of things…

In the questions below I’ll pretend your Mac hostname is “epieMac”, your Mac’s IP address is “192.168.1.10”, the folder on your Mac that you have shared (via Mac system preferences) is called “Music”, your Mac username is “epie”, and your Mac password is “password123”.

In Sonos desktop application, when you go to add your music library (via the networked device option) are you entering the path as \\epieMac\Music ?

When it asks for username and password are you entering epie and password123 ?

If so, perhaps try replacing the hostname with the IP address of your Mac, e.g. \\192.168.1.10\Music

If that still doesn’t work try connecting to your network share from a different device (e.g. from a Windows PC or a phone or tablet). Look up how to connect to an SMB share from that type of device. If you can’t connect from the other device there there might be an issue with the file sharing on your Mac. However if the different device does connect it would seem Sonos may have a problem connecting to Mac-based network shares which would need addressing by Sonos.

I’ve never had any issues connecting to network share from Sonos myself, but my network shares have always been on Linux-based devices.

H

hwilson1627

Contributor I

I reverted back to V16.1 on my Android, since that version worked with my NAS. Does anyone know if the new version restores the Music Library function? I have no issues with the Windows Desktop version.

O

osm

I reverted back to V16.1 on my Android, since that version worked with my NAS. Does anyone know if the new version restores the Music Library function? I have no issues with the Windows Desktop version.

I haven’t ever had any issues accessing my NAS-based library using the new mobile app. Have you checked your NAS to see if SMBv1 is enabled for file sharing? If it is, disable it and use SMB v2 or higher (as Sonos has dropped support for SMB v1). Use of SMB v1 network sharing is the most likely cause issues related to NAS-based shares in the new app.

E

epie

Trending Lyricist II

So does this latest update also restore connections to external hard drives on iMac without the workarounds mentioned a little earlier? Can anyone confirm? At work now so can’t test anything.

No update to the Sonos app is going to restore connections to any drives used with a PC or a Mac. The previous share method used HTTP sharing. This has been dropped due to security issues. Unfortunately, the new share method (SMB v2/v3) requires the user to share to set up the share before Sonos can see it. This is the “workaround” you refer to, which is actually the normal way to setup an SMB share on a PC/Mac.

Thanks for the clarification. Appreciate that we at least have a video now walking through the steps. I still don't understand quite what I need to for my situation as I have a Crucial X6 external hard drive connected to my 2021 iMac. Crucial is telling me they can communicate with SMB v2/3 with no settings needed to be changed and not sure what I should be doing on the iMac. Any additional help for my specific set-up would be appreciated.

I believe folders on an external hard drive can be shared with the network in exactly the same way as folders on internal hard drives. In which case you just need to follow the instructions on the following page: https://support.sonos.com/en-us/article/add-your-music-library-to-sonos . In particular follow the link to “Share your macOS music folder with Sonos”. In your setup your “macOS music folder” is simply the folder on your external hard drive that contains your music.

Something the Sonos article doesn’t advise, but something I would do personally is setup a non-admin user account on my computer which is separate from my main admin user account and give that user relevant permissions to the music folder. Then when you add the network path of the folder to Sonos, give Sonos the username and password for the newly-created user instead of username and password for your main Mac user account. It’s not essential, but is probably good practice.

If you’ve never had to setup network shares before, you might find the following useful for a bit of additional context/illustration: https://www.zdnet.com/article/how-to-share-a-folder-to-your-network-in-macos/ .

Thank you very much. I did follow these steps exactly and keep getting error that says “access to folder is denied” and I do not have password protection on the drive itself. I have entered in my Mac hostname as username and password as described in the steps. :( I don’t know what could be wrong

I want to say I finally resolved this after going back and forth over several evenings and it was something pretty simple but want to clarify a couple of things for others that may be watching this video posted by agate (thank you again for posting this and working with me).

These directions will work for an external USB hard drive, it is not specific to a NAS but you do need to select NAS when “adding library” in Sonos as jgatie mentions.
My hiccup was that when I ran “whoami”, I was returned a username that wasn't quite right. On a whim entered a space in between my first name and last name when asked in Sonos despite “whoami” indicating to enter as all one word. This did the trick for me! Yay! Music library is back!

T

Trinity31

Trending Lyricist I

All sorted, music library from iTunes has suddenly reappeared both on my computer (Windows 11) and on the app today. Didnt do anything, was just checking both see if there was any change and there it was all reloaded and playing fine. So pleased! xxx

W

Whitey

Contributor I

Thank you Ken.

No, I did not get the notifications on the app, or email, all was working fine until the app update!

I will upgrade to a Synology DS223 which is fine for my library etc.

Thank you

Just to follow up on my own post. I bought the Synology DS223, backed up up library to an external usb HDD from my old ReadyNAS Duo. Managed to re-use both my 3.5 HDD’s from my old ReadyNAS duo in the new Synology, once they were reformatted, I copied in my library. Pointed the Windows Sonos app to the library and it works fine on the iphone app, but cannot search the library. This feature is coming soon I believe.

The only other issue I have is my playlists are gone, I cannot seem to find them. Anyone had the same problem? I use an itunes library on my new NAS. Thanks.

S

sleight

Enthusiast I

My sonos system primarily uses my large local music library daily, after the auto app update this morning i can’t now access using any mobile devices only. After speaking to support they said they knew about this and in a few months the feature may return.

I cannot believe that a company the size of sonos has rolled out a new app breaking one of the fundamental aspects of the sonos system, not even giving users a choice of sticking with the old app until the local music library feature is available in the new app.

Surely this is what beta testing is for after reading all the guff on the new app by the CEO it just shows to me total disregard to older customers with large music libraries.

Totally pi$$ed off

And a month later nothing has improved. I’ve had and used 5 Sonos speaker configurations for over a decade. Now I would advise anyone thinking about using Sonos to look elsewhere if you value reliable music playback.

also Totally pi$$ed off

Show more replies

Sign up

Login to the community