music library after latest app update

It should be working if your library is shared using SMB v2 - it’s working okay in my own case. I think your best option is to give Sonos support a call and perhaps they can sort the matter out with you. Here’s a link to call them:

https://support.sonos.com/s/contact

Good luck with support Hahahhahah. It took me almost 2 hours including the wait on live chat and then they just ended it without telling me and sent a message saying I have to call a phone number. The tech over the phone was unable to resolve my issue. After I finished with the tech, I kept fiddling and at least got my library working on my Mac but not phone. Days after I got my Mac library sorted, my library started appearing and disappearing on my iPhone. 

Support times can vary, the user may not use chat but choose to call direct instead and may even be in a different country to yourself. It may also lead to their issue being resolved straightaway. There are lots of factors to consider that maybe different to your own experience.

 

Both ‘http’ and SMBv1 shares were removed because of the security risks posed by them.

Could you please explain this to my 83 year old Mum who until May had no issues playing her classical CD collection from a USB stick attached to the house Internet router ? 

 

Both ‘http’ and SMBv1 shares were removed because of the security risks posed by them.

 

Could you please explain this to my 83 year old Mum who until May had no issues playing her classical CD collection from a USB stick attached to the house Internet router ? 

 

Yes of course, simply tell her that her local library needs to be shared using a new version of the SMB protocol and if she’s using a NAS in a similar way to one of my 76 year old relatives, tell her a relative will come and sort it out for her, or will find a person that can. In my relatives case I travelled a two hour journey to see them and went into their NAS box setup and clicked a drop-down list to simply switch the share from a minimum level SMBv1 to SMBv2. My relative said they could have probably done it themselves. Anyhow I got a cup of tea and a Sandwich for the trouble and if I hadn’t have sorted it, then I’m sure one the two Son’s would have sorted it for him. Plus it’s nice to go visit them anyway and keep ‘em company for a few hours.

 

Both ‘http’ and SMBv1 shares were removed because of the security risks posed by them.

 

Could you please explain this to my 83 year old Mum who until May had no issues playing her classical CD collection from a USB stick attached to the house Internet router ? 

 

In the future you can change her speakers to run S1 (im assuming Sonos brings this option back) SMBV1 is still the default on S1 

All sorted, the 3 speakers went back to John Lewis as no longer working as supplied and my brother got the money back. Such a shame.

Not for those who perhaps get to purchase them as an ‘open box’ discounted item - I have purchased a couple of Sonos devices from JL cheaper than their normal retail price in the past and they’ve turned out to be perfect and they also came with a two year guarantee too.

Some of my old Play:1’s were purchased in that way, where users just didn’t realise they were not Bluetooth speakers - Anyhow, everyone loves a bargain.👍

For Windows 11 clic on  right on your folders music library and select( property),, (partage),,(advanced sharing),,clic on (share this folder),,(permissions),,(add),,choose (advanced),,choose( research ),,choose (everyone ),,and clic (apply)

Does ANYONE have an update on accessing my Music Library on either the desktop or mobile? 

Still getting the error message of “Sonos was unable to add the music folder”

If this does not work, does this really mean that I need to get rid of my Sonos system (11 speakers) and get something that actually works?  As I continue to tell Sonos, I have NEVER gone so quickly from loving a system (and App) to absoluting hating Sonos and their latest App!