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Contributor I
May 7, 2024
Answered

music library after latest app update

  • May 7, 2024
  • 851 replies
  • 51367 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Lyricist I
May 11, 2024

SONOS has to fix this. I only play music from my own libraries. I recall reading they were concerned with security issues. Well, where do I sign, I am willing to take that risk. This justification is so very largely used. 

Lyricist II
May 11, 2024

I ended up downloading and installing an older version of the Android Sonos app because.

The first things after “upgrading” and having to restart the app because it could not find my system are

  • my playlists with selections from my SMB 1 share are gone and I can not make new playlists
  • When I browse through my albums I see no artwork anymore. ( I have more than a 100 since I put all my old records and CDs on a Raspberry Pi and each folder has Folder.jpg and AlbumArtSmall.jpg )
  • I can not use the search function to find music in my library with albums
  • I EVEN CAN NOT FIND where the connection with my SMB 1 share was made !!! Would be nice if I have to reconnect one day.

I already felt unhappy because Stingray was dropped and now I am loosing basic access to my own music !

I am disappointed…..I hope they will bring everything back in the app.

 

I managed to find a Sonos Android app version 16.1 on the APKPure site.

(There is a section with old versions almost at the bottom of https://apkpure.com/sonos/com.sonos.acr2 )

I removed the Sonos app from my phone and installed that 16.1 version.

After that I went into the Play Store to disable further upgrades of the Sonos app.

(Top right icon in the Play Store app > Apps and device management > manage your apps > click on the Sonos icon > click on the 3 dots in the right upper corner > remove the check mark.)

Unfortunately this does not work on my tablet which I prefer(red) to use.

 

As I say, I am very unhappy after this upgrade and hope that they revert to what they had.

 

Lyricist I
May 11, 2024

+1 so Sonos fix this as not able to access My Music on my ipad, once again Sonos have moved from their ‘Music for Life’ mantra.

 

I use Sonopad as an alternative, no issues whatsoever.

Lyricist I
May 11, 2024

With the May update, the Sonos app on both iPadOS and Android has become useless. Losing the ability to search my local library (~5,000 albums) renders the app pointless except for hardware management. My major streaming service is Tidal, which has Tidal Connect, so the Sonos app is not necessary. The update also broke Bandcamp; it shows nothing and is never included in searches. This “update” means I’ll have to maintain my Roon subscription to properly search and access my library. This all means I won’t use the app for anything other than hardware maintenance. Bravo, Sonos, you’ve killed your software.

Trending Lyricist I
May 11, 2024

Where are directions on how to access your music library using the updated app? I seem to have access to folders, but can only play one track at a time rather than the entire folder.

Renowned Enthusiast II
May 11, 2024

I read their long preamble on the Support page this morning addressing the flood of complaints and that they’re reading each one. As for my issue of not being able to connect to my Music Llibrary, they wrote “… we are currently working on it.”  I guess I’ll go sit on a bag of ice and cool myself down. You know that old adage: “If it ain’t broke, don’t fix it.”

Lyricist I
May 11, 2024

I'm able to link to my Music Library, but would like to access some new music just added today.  I know the old app had a configurable time to refresh, or a refresh could be initiated.  I can't seem to find ways to access either of those options in the New app.  Please advise.

Lyricist III
May 11, 2024

One more disgruntled customer.  I have three Play 1’s and a Play 3.  It’s what we use in for entertainment in our house and I have a music library that has well over 1000 albums.  I don’t stream services.  No I have four useless speakers.  This is unconscionable.  We have been had.

Lyricist I
May 12, 2024

This is indeed a disturbing update. If anything, it's strengthened my opinion on keeping as much physical media as possible. Shame on you Sonos. All we want is to listen to music and you keep screwing that up. Fix this and fix it quickly. 

Lyricist I
May 12, 2024

Updated to new app and tried to use it for the first time today...in short....desaster!

I could see my library but unless I didn't see the obvious, there is no way to search it anymore!

Searches returned results from streaming services only!

Reverted back to the previous version. Thanks to whoever mentioned that here!

Not holding my breath for any improvement.…

 

Why do you need to make something worse that was working before?