Skip to main content
Contributor I
May 7, 2024 4:57 PM UTC
Answered

music library after latest app update

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
aitchgfAnswer
Lyricist I
Jul 19, 2024 2:42 PM UTC

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Lyricist I
May 10, 2024 10:07 PM UTC

Nooooooo I have upgraded my Sonos app on iOS. Is there a way to downgrade? Somehow playback is choppy and can’t play local music. HELP

Translate
Contributor I
May 10, 2024 11:15 PM UTC

This new version of the Sonos app is a dismal failure from my perspective.  I use a Music Library hosted on my Mac for my Sonos system’s use.  I do not stream from other “services”.  Loosing functionality as part of upgrades is counterintuitive.  I have run into issues with Sonos hardware in the past when earlier products for which my hard-earned dollars were spent were rendered incompatible with new app versions.  I am not a wealthy Sonos CEO so c’mon man, Sonos get with it and ensure everything gets made to be backwards compatible and loose no functionality during app version “upgrades”.  I am sick of being charged premium money for shoddy programming and engineering.  As an engineer myself, I find this deplorable.  Yes, I am pissed!

Translate
Lyricist I
May 10, 2024 11:53 PM UTC

Total disaster. I’ve stopped recommending Sonos some time ago as it gets worse all the time but now it will be recommend against. wtf…

Translate
Lyricist I
May 10, 2024 11:58 PM UTC

I just updated my Sonos app on my iphone from the previous “Gold” app. It plays but I can no longer see my queue.

I enjoyed listening to imported play lists from my “Music Library” and skipping around to hear what i wanted however now the queue is always empty.

I regret updating and wish I could go back but for now we are using the old app on my wife’s phone.

I tried phone support but I got 60 - 75 minute wait times and live chat was unavailable.

Is there any way i can get back the ability to see the queue?

Translate
Renowned Enthusiast II
May 11, 2024 2:54 AM UTC

I, too, updated my Sonos app on my iPhone and… my Sonos Music Library on our iMac (one room over) no longer appears. So, I thought updating our Sonos Controller on the iMac that houses the Library would result in a successful connection. That installation failed. How nice.

Translate
Lyricist II
May 11, 2024 7:04 AM UTC

Just echoing the other comments on here - after the update my adroid phone doesn’t show the libaray at all ,, so obviousy don’t have the other features of seraching etc 

 

SONOS please sort this out immeditaley , my speakers are now totally useless for the way i use them 

 

 

Same here

Translate
Lyricist II
May 11, 2024 7:32 AM UTC

+1 to the downgrade comments, new look and feel but no alarms anymore via the app, music library appeared after force quitting but the scroll bar has gone so it’s a pain to navigate and appears very buggy to be polite! 

Translate
Lyricist I
May 11, 2024 7:58 AM UTC

Hello. After the new and latest update of the Sonos App I cannot listen to music that I have on my PC. The way to share my PC with Sonos has disappeared. Doesn't recognize Windows media? Thank you.
 

Translate
Lyricist I
May 11, 2024 9:28 AM UTC

Updated to new app as well, and its just horrible.

Why take away perfectly working NAS file functionality?

I am going to be logging a call with Sonos on Monday, the more people who log calls regarding the new app, the more its known how many people use files rather than streaming services.

Translate
Contributor I
May 11, 2024 9:33 AM UTC

How do I log a call?

Translate