Contributor I

Answered

music library after latest app update

Forum|Forum|2 years ago
May 7, 2024
851 replies
51371 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

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LouisJordaan

Enthusiast II

I don’t think anyone has missed the announcement mate, I just think most of us think that is is totally rediculous and unacceptable that they would build the app “From The Ground Up” and actually release it without all the features it had previously. It is not acceptable that they now say aah sorry but you have to wait until you can search your library again and use a whole heap of other features. Pathetic performance From Sonos

I mostly use my own .m3u playlists, or browse the library by Artist anyway. I also use Plex and iBroadcast on Sonos, so no issue searching to find my own tracks. It seems library search is not too far away in being implemented anyway. So I’ve personally not seen this as a significant issue, at least compared to one or two other missing features.

Mate it is frustrating that so many of us have to change the way we access our libraries. I am setting up plek now to see how it goes. The Sonos app used to acces my library on Mac fine, without issues until their update. I still think it is pathetic that a company can bring out a new app and then say “we will bring back the features you all use and love a litre later, just be patient”.

Ken_Griffiths

Mate it is frustrating that so many of us have to change the way we access our libraries. I am setting up plek now to see how it goes. The Sonos app used to acces my library on Mac fine, without issues until their update. I still think it is pathetic that a company can bring out a new app and then say “we will bring back the features you all use and love a litre later, just be patient”.

I don’t think the MAC App or Windows App have changed - I still see my library in the Windows App - that works the same as when I was using S2 - the only things that have changed is the support for ‘SMB v1’ and ‘http’ shares in the mobile App. That was because of the security vulnerabilities as widely mentioned online and prior to any Sonos updates.

Microsoft, Apple and Google have stopped supporting those protocols too. Sonos have simply done the same and that has affected the search facility on the mobile platforms (Android & iOS), but as Sonos mention they will be introducing the library search back to their new App soon - it will just never support ‘http’ or SMBv1 shared libraries.

L

LouisJordaan

Enthusiast II

Mate it is frustrating that so many of us have to change the way we access our libraries. I am setting up plek now to see how it goes. The Sonos app used to acces my library on Mac fine, without issues until their update. I still think it is pathetic that a company can bring out a new app and then say “we will bring back the features you all use and love a litre later, just be patient”.

I don’t think the MAC App or Windows App have changed - I still see my library in the Windows App - that works the same as when I was using S2 - the only things that have changed is the support for ‘SMB v1’ and ‘http’ shares in the mobile App. That was because of the security vulnerabilities as widely mentioned online and prior to any Sonos updates.

Microsoft, Apple and Google have stopped supporting those protocols too. Sonos have simply done the same and that has affected the search facility on the mobile platforms (Android & iOS), but as Sonos mention they will be introducing the library search back to their new App soon - it will just never support ‘http’ or SMBv1 shared libraries.

The problem is the mobile app. Library is pretty useless without a search function. Once again, they should have made sure they have functions people are used to, working in the new app. I setup Plex and it works ok, but is very buggy on the new app, keep asking to try again when searching. It’s nice that you haven’t been affected by this mate, but heaps of others have.

Ken_Griffiths

The problem is the mobile app. Library is pretty useless without a search function. Once again, they should have made sure they have functions people are used to, working in the new app. I setup Plex and it works ok, but is very buggy on the new app, keep asking to try again when searching. It’s nice that you haven’t been affected by this mate, but heaps of others have.

Either way, it should not have affected the access to your local library from your Sonos MAC controller App, Sonos have not changed anything with that App.

M

Moxton

Contributor I

This should not be the way to do this. Sonos has abandoned its original user base

Sonos hasn’t abandoned anything except support for SMB v1. The vast majority of people missing their local library just need to get their share working on SMB v2 or v3 and then reindex using the PC or Mac app.

I’m getting verty frustrated with the “SMB v1 is the problem” dismissive posts. My NAS based system hasn’t used SMB v1 for a very long time. It currently uses SMB v3.11. Prior to the update, I could see my local library, following the update, I can’t.

I can see the library at present from the Windows and Webapps, after completing a reindex. However, this did not cause it magically to reappear in the IOS or Android apps.

SMB categorically is not the problem with my missing library. The Sonos software is the issue. I appreciate that many people with identical set ups didn’t lose their local libraries following the update, and that many people got them back following an upgrade to SMB 2+, but clearly many people who are running SMB 2+ did lose their local libraries, and no amount of telling us its an SMB problem will make it so.

jgatie

I’m getting verty frustrated with the “SMB v1 is the problem” dismissive posts. My NAS based system hasn’t used SMB v1 for a very long time. It currently uses SMB v3.11. Prior to the update, I could see my local library, following the update, I can’t.

I can see the library at present from the Windows and Webapps, after completing a reindex. However, this did not cause it magically to reappear in the IOS or Android apps.

SMB categorically is not the problem with my missing library. The Sonos software is the issue. I appreciate that many people with identical set ups didn’t lose their local libraries following the update, and that many people got them back following an upgrade to SMB 2+, but clearly many people who are running SMB 2+ did lose their local libraries, and no amount of telling us its an SMB problem will make it so.

Well, I did say “the vast majority”, allowing for those seeing other problems. Some have found that closing the app out completely and restarting will make it show up. If that doesn’t work, reset the app and when it restarts, choose connect to an existing system.

Ken_Griffiths

This should not be the way to do this. Sonos has abandoned its original user base

Sonos hasn’t abandoned anything except support for SMB v1. The vast majority of people missing their local library just need to get their share working on SMB v2 or v3 and then reindex using the PC or Mac app.

I’m getting verty frustrated with the “SMB v1 is the problem” dismissive posts. My NAS based system hasn’t used SMB v1 for a very long time. It currently uses SMB v3.11. Prior to the update, I could see my local library, following the update, I can’t.

I can see the library at present from the Windows and Webapps, after completing a reindex. However, this did not cause it magically to reappear in the IOS or Android apps.

SMB categorically is not the problem with my missing library. The Sonos software is the issue. I appreciate that many people with identical set ups didn’t lose their local libraries following the update, and that many people got them back following an upgrade to SMB 2+, but clearly many people who are running SMB 2+ did lose their local libraries, and no amount of telling us its an SMB problem will make it so.

Maybe see what happens if you change your NAS library share to SMB version 2 or 3.. you ‘may’ need to reindex using the Windows App too.

M

Moxton

Contributor I

This should not be the way to do this. Sonos has abandoned its original user base

Sonos hasn’t abandoned anything except support for SMB v1. The vast majority of people missing their local library just need to get their share working on SMB v2 or v3 and then reindex using the PC or Mac app.

I’m getting verty frustrated with the “SMB v1 is the problem” dismissive posts. My NAS based system hasn’t used SMB v1 for a very long time. It currently uses SMB v3.11. Prior to the update, I could see my local library, following the update, I can’t.

I can see the library at present from the Windows and Webapps, after completing a reindex. However, this did not cause it magically to reappear in the IOS or Android apps.

SMB categorically is not the problem with my missing library. The Sonos software is the issue. I appreciate that many people with identical set ups didn’t lose their local libraries following the update, and that many people got them back following an upgrade to SMB 2+, but clearly many people who are running SMB 2+ did lose their local libraries, and no amount of telling us its an SMB problem will make it so.

Maybe see what happens if you change your NAS library share to SMB version 2 or 3.. you ‘may’ need to reindex using the Windows App too.

Thank you, but the NAS share is explicitly using SMB v3.11, and the SMB package on the NAS is showing as up to date. The embedded Synology operating system also allows users to actively prevent SMB v1 shares, I think as a default, and this is checked on my system. I have already tried removing the library from the Windows app, then re-adding and indexed it. This allows it to be seen on Windows and the Webapp, but still not on Android or IOS.

I am running the most upto date Windows app - at the time when I installed it, I lost all 5 of my Play 1 speakers, requiring each to be hard reset, and reinstalled one at a time - another hour and a half I’ll never get back.

Fortunately, I can use DLNA/UPnP to send music to my speakers using either JRiver on the PC or 8player pro on my iPhone, so all is not lost. Play 1 speakers have no AirPlay capability, so that’s not an option.

Ken_Griffiths

Maybe see what happens if you change your NAS library share to SMB version 2 or 3.. you ‘may’ need to reindex using the Windows App too.

Thank you, but the NAS share is explicitly using SMB v3.11, and the SMB package on the NAS is showing as up to date. The embedded Synology operating system also allows users to actively prevent SMB v1 shares, I think as a default, and this is checked on my system. I have already tried removing the library from the Windows app, then re-adding and indexed it. This allows it to be seen on Windows and the Webapp, but still not on Android or IOS.

I am running the most upto date Windows app - at the time when I installed it, I lost all 5 of my Play 1 speakers, requiring each to be hard reset, and reinstalled one at a time - another hour and a half I’ll never get back.

Fortunately, I can use DLNA/UPnP to send music to my speakers using either JRiver on the PC or 8player pro on my iPhone, so all is not lost. Play 1 speakers have no AirPlay capability, so that’s not an option.

Maybe see if something in this link will assist you … I read it as you can set a maximum version of the SMB protocol, which most NAS boxes do support these days, but YMMV…

https://kb.synology.com/en-us/DSM/help/SMBService/smbservice_smb_settings?version=7

O

osm

Thank you, but the NAS share is explicitly using SMB v3.11, and the SMB package on the NAS is showing as up to date. The embedded Synology operating system also allows users to actively prevent SMB v1 shares, I think as a default, and this is checked on my system. I have already tried removing the library from the Windows app, then re-adding and indexed it. This allows it to be seen on Windows and the Webapp, but still not on Android or IOS.

I use a Synology NAS too. I can’t see a way to explicitly set a specific SMB version such as 3.11. All I can see is an option to set a min and max SMB version (control panel > file services > smb > advanced settings > general). I have mine set to min 2 and max 3, and I’m not having issues with library access in Sonos. Are you using some kind of non-standard or advanced approach to configuring your Synology NAS?

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