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Marcovangennip
Contributor I
May 7, 2024 4:57 PM UTC
Answered

music library after latest app update

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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    aitchgfAnswer
    Lyricist I
    Jul 19, 2024 2:42 PM UTC

    Hi mvosloo

    Thanks for the response tip, will try it our and see how I get on!

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    LukeBlacks
    Contributor I
    Jun 15, 2024 7:37 AM UTC

    hate the new app, rolled back to the previous one in frustration

    How to roll back? Any tips?

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      penm
      Lyricist III
      Jun 15, 2024 12:26 PM UTC

      I would LOVE to roll back - but dont know how to do it! Please share 😁

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      mpsmart87
      Contributor I
      Jun 15, 2024 10:56 PM UTC

      Sonophone for Android.  Try using Hifi Cast.  It doesn't play from NAS but does play from the music on your phone.

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      mpsmart87
      Contributor I
      Jun 15, 2024 10:59 PM UTC

      Edit.  HiFi Cast will use UPND/DNLA source.  I just haven't tried

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      Tomshere
      Lyricist I
      Jun 16, 2024 5:12 AM UTC

      Workaround for missing/unavailable library (I’m on Mac but assume this would work on PC). Forgive me if this has already been posted - I have not read all 18 pages.

      on Mac:

      I signed up for free Plex account.

      Downloaded Plex Media Server to Mac.

      Pointed it at my Music folder on the Mac Mini. ….. waited….

      Then on the Sonos App on my iPhone:

      Added Plex under “Your Services”

      That’s it. I only did this 5 mins ago (and it’s still processing all my music) but I can now listen to my music again. I don’t know yet if any issues will be thrown up (eg sorting, metadata), but so far so good.

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        osm
        Jun 16, 2024 6:55 AM UTC

        Sonophone for Android.  Try using Hifi Cast.  It doesn't play from NAS but does play from the music on your phone.

        Symfonium is another Android option for casting music library from network share (as well as several other sources) to Sonos speakers. Works well.

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        HarrisMan
        Trending Lyricist I
        Jun 16, 2024 12:54 PM UTC

        The link to my locally stored music library was deleted. Trying to re establish the link is resulting with a message: Sonos unable to add the music folder. Unable to add the shared folder….to your music library(913).

        I am using Windows 11 and have Norton installed.

        Not sure, BUT this seems to be ANOTHER of the many issues (see other ‘comments’ within this ‘thread’) resulting from SONOS’ ill judged system/app update that appears to be “disenfranchising” many previously committed and happy customers. 

        I had this problem, and the only possible fix was by allowing a Sonos tech guy to access my PC online and tinker with it.  I’m not at all happy about the security implications of that.

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          Marcellus62
          Contributor II
          Jun 16, 2024 4:28 PM UTC

          Workaround for missing/unavailable library (I’m on Mac but assume this would work on PC). Forgive me if this has already been posted - I have not read all 18 pages.

          on Mac:

          I signed up for free Plex account.

          Downloaded Plex Media Server to Mac.

          Pointed it at my Music folder on the Mac Mini. ….. waited….

          Then on the Sonos App on my iPhone:

          Added Plex under “Your Services”

          That’s it. I only did this 5 mins ago (and it’s still processing all my music) but I can now listen to my music again. I don’t know yet if any issues will be thrown up (eg sorting, metadata), but so far so good.

          This should not be the way to do this. Sonos has abandoned its original user base

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            jgatie
            jgatie
            Jun 16, 2024 4:51 PM UTC

            This should not be the way to do this. Sonos has abandoned its original user base

             

            Sonos hasn’t abandoned anything except support for SMB v1.  The vast majority of people missing their local library just need to get their share working on SMB v2 or v3 and then reindex using the PC or Mac app. 

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            Sononot
            Lyricist II
            Jun 16, 2024 6:34 PM UTC

            This should not be the way to do this. Sonos has abandoned its original user base

             

            Sonos hasn’t abandoned anything except support for SMB v1.  The vast majority of people missing their local library just need to get their share working on SMB v2 or v3 and then reindex using the PC or Mac app. 

            I’m afraid it isn’t so straightforward.  Sonos v1 relied on SMB v1, as I discovered when my Synology NAS updated itself and I had to roll it back.  Later Sonos adandoned TuneIn Radio support on their v1 hardware so I had to purchase a v2 Connect, which worked fine for a few months.  I was able to re-update my Synology to SMB v2/v3.  The latest Sonos software issue has not affected their Windows app (it can still access and index my music library) but the Android app. does not see my NAS at all.  The option to add or search for a local music library seems to have been removed.  In addition, ‘Recently Played’ has stopped working reliably on Android and the app takes longer to start up.

            So overall, for me at least, my experience with Sonos hasn’t been a joyous one.  Every change they make seems to result in serious problems which are not straightforward to fix. 

            All I want to do is listen to my music collection plus the occasional radio station and Podcast.  When I have assembled a system that works I do not want Sonos to keep fiddling with it and breaking it for me.  Is that too much to ask?

            Let’s hope the promised mid-June bug fix sorts out these issues.  If not, I will be moving to a Bluesound Node or a Cambridge Audio MXN10.  I will certainly not be recommending Sonos to any of my friends.

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