music library after latest app update

Not sure, BUT this seems to be ANOTHER of the many issues (see other ‘comments’ within this ‘thread’) resulting from SONOS’ ill judged system/app update that appears to be “disenfranchising” many previously committed and happy customers. 

Same with iMac with same message. I was told a few weeks ago by Sonos rep that a 913 code will never link to my Mac’s music library. I will have to wait for the iMac’s app (which controls my iPhone and iPad) to be updated. In the meantime, my Squeezebox Touch (rescued from hibernation) is using my Port as a stand. The Touch sounds better than the Port did, so I will keep on using it in that room. My other 3 Ports are now silent.

After a long protracted discussion with many people regarding this issue I have at last established the problem to me a sharing issue.  The problem was the update issue with V2 appeared to be the file sharing, I selected the folders with my music, opened properties and changed the sharing settings ie, to share, which for some reason was switched off. Open advanced sharing, share name to be  The Folder name, click permissions, insert a tick in the box for - full control, change and read.  Behold this worked a treat my Sonos system is back working a treat, brilliant!!!  Note:- this also works for CD disc’s & memory sticks.  Good luck to you all hope this was useful.

I assume you are referring to a PC and not a Mac,

correct? Seems like no good solutions for Mac except waiting for an app update.

Are you talking about using the Sonos program on your PC or the app from your phone or tablet?  Throughout this debacle, I have never had a problem playing my music library through my various Sonos devices when I controlled it through my PC.  And yes, my music folders were already shared.  But through the Android app, no dice.  I was told via email that the problem would be solved by mid June.  I remain skeptical.

Just downloaded Sonophone for £2.99.  Absolute gamechanger.  Can search for my music on the NAS!  That is just such a relief - instead of the endless scrolling on the Sonos app.  The room zoning is much better, too.  Sonos, unfortunately, has completely lost the plot.  It can’t get the basics right.  All we get on their app is plugs for headphones, Sonos Radio, etc.  Sonophone is simple and gives us what we actually want.  Recommended.

If only there were an Android version of Sonophone or SonoPad… ☹️

No luck for me, SMBv2 and folders set to share all but still won’t link up. Middle of June almost here, to be resolved or not to be resolved? 

And today my library stopped working again, even through my app on my Mac. What the hell are you doing Sonos. I see I am not seeing any more notifications from this forum either, so looks like Sonos is now trying to shut us all up as well. This is getting out of hand

I’m not very tech savvy but if I can, I’m going to do what ian02054 did, and replace the Sonos software with Lyrion (LMS) to play music from my NAS on my Sonos speakers.

Fortunately, the music system in my living room isn’t Sonos based. For that I have a very nice AV receiver and conventional speakers, and a Bluesound Node DAC/Streamer that connects to my NAS and pretty much anything that’s available over the Internet. The Node is great - it’s got a high-quality DAC that can play high-resolution music (up to 24-bit/192kHz) (w/full MQA decoding for those who like that) and the sound quality is excellent. Set-up is close to plug-and-play, and user interfaces on laptop and android or Apple phones are well-designed and very user-friendly. Searching, and creating and saving playlists is easy. You can’t use it to edit tags in your music collection, but it quickly scans a tagged music library and creates its own internal database - no need to keep a computer running. (And if you’ve been using Sonos with a NAS, you’re probably already got tagging software you like anyway.) For $500 it’s a great way to add a digital library and streaming to a conventional music system. For a long time there really weren’t any user-friendly alternatives to Sonos. That’s changed in a big way.