music library after latest app update

Same problem here. My local music library, with Sonos connecting to my NAS, is the reason I bought Sonos a decade ago. Perhaps this is the perfect example of a generational divide. Older folks like me, with extensive personal music collections, curated over decades, from old CDs we converted to digital files, to mp3s we've collected since well before iPods, iTunes, and music streaming were a thing, I have over 50K tracks and albums that were easily searched, indexed, and incorporated into my Sonos system, with the ability to create and draw from playlists from multiple sources, including my local music library, which I use more than anything. I know the younger generation is used to streaming and this new app seems perfectly suited for that, but that's not what brought us older folks to Sonos to begin with. Our personal music libraries are our most treasured assets, because our love for music is first and foremost above any speaker, or system, no matter the quality. The new update is useless when it comes to my local music library, and there are drastically cheaper options for accessing my music through speakers that connect to my NAS, even if those speakers themselves are lower quality. But that is a compromise I will have to take if this is what Sonos has become. So, reluctantly, I will start researching alternatives. My system and speakers are ten years old anyway so I was already planning to invest significantly in updating it. 

Have the same problem. I downloaded Plex, as a temporary fix, and had that app to connect to my NAS and added that app to My Services. It´s a s*** way but it works for now till the folks at SONOS have come up with a better solution.

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Great. Thanks for the suggestion. I'll try that. 

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Unfortunately, I had already went through the considerable effort and process of downgrading my entire system, speaker by speaker, to the last S2 version. Now, I cannot add Plex, or any other new service, without updating the software to the new (unwanted) version. And since downgrading to S2 also required me to reconnect to my music library, I can't do so without installing the new update. So I'm basically screwed unless I update to the new version, and even then, would have to hope your Plex suggestion works as a temporary fix, for me. 

Thats terrible to hear. I do hope Sonos reach out to you to explain themselves. Maybe it’s time to move back to reliable systems that will at least do what you want if you instead of convenience being the core buisness. I use Spotify as my way of getting new music into my world and so stream through the sonos speakers … they also have a couple of good curated playlists but primarily its a speaker that plays my music that I’ve  paid for, and grant Sonos rights to play it. Seems they are not interested in that anymore. Out of interest what other speakers would you use, or are you going back to hifi?

All ‘too true’ & very sad. The constant ‘promotion’ of Sonos’ new headphones merely adds to my annoyance at the way I/we have been treated ……. for simply ‘believing’ in Sonos over many years. I would be very appreciative of any ‘alternative systems/speakers’ that others via this forum can recommend.

The new app is truly awful. Unintuitive, badly laid out, shoddy. It’s a disgrace. Plus my personal library has disappeared and I can’t access all my music. I was angry with Sonos’ behaviour before, I am now totally livid. It’s a kind of digital, modern-day blackmail that should be outlawed. I’d switch to a new system tomorrow, but they have me over a barrel because I have (sadly) invested so much in their product. Get your act together Sonos!

It seems they’ve removed the option to manually tell the library to rescan, so if I add new music to my library.

I only bought a Sonos for it’s ability to connect to a local music server.  I was considering buying a second Sonos to make it stereo.  I definitely won’t be doing that now.

That option is still available in the desktop app, and should return to the mobile app mid-June

so..in my instance, all worked fine with the rollback until soneone else in my house updated their android app. this updated 3 of my four speakers to the latest firmware, (79.1.xxxx) and left one on the old firmware ( 78.1-52020).

If one of the updated ones is plugged in, it wont recognize my nas library, and only will search streaming services. If i have just the old-firmware one connected, nas is recognized, and all is good on that one speaker.

If i plug a mix of versions in, the old one wants to upgrade and so nothing works, even the desktop controller wont let me fo anything until it is updated (streaming or local)

So i installed the LMS server ( https://lyrion.org/getting-started/ ) and added the UPNP/DLNA plugin (from the plugins tab ) on my mac, and loaded squeezer on my android devices, and all speakers play fine using my local storage.

Ditching the sonos app for now, in fact i prefer the squeezer interface to the new sonos app. Of course my mac has to be alwzys on to play from the library, but it always is anyway.

It even plays streams the sonos doesn’t, so is a solution for me at least.

Update.. I decided to update the one that wasn’t working, so it was the same firmware level as the others, and just use LMS until any update came about…. I also found I could enable SMB2 to be complient with Sonos.. so did that as well. doing that, the desktop version now doesn’t find the music library at all (music library no longer available, path may have changed, not powered on…..all of which is untrue as it worked before the update, and LMS sees it just fine)) , and my phone apps don’t paint properly to see the favorites etc on the home screen…..

So I have uninstalled the sonos app from everywhere and sticking with the LMS server/Squeezer app as they work fine.

The sonophone app is only available for iOS