Contributor I

Answered

music library after latest app update

Forum|Forum|2 years ago
May 7, 2024
851 replies
51371 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

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L

LouisJordaan

Enthusiast II

When I bought my Sonos system it was supposed to be a home cinema and allow me to play music from my own ITunes library in every room in the house. How can Sonos decide that they take functionality away whenever it suits them. This has to stop, Sonos wake up and stop your crap.

N

N0guru

Lyricist II

Improved local library connectivity ????

more like NO CONNECTIVITY

STOP THIS FUTILE EXERCISE, ADMIT YOU BUILT A SH*TSHOW, AND GIVE US BACK THE OLD APP!!!!

If you lost connectivity to your local library, it is almost certainly due to you using SMB v1 for a share. You need to do the steps in this thread:

Then download the Sonos app for PC/Mac here:

https://support.sonos.com/en-us/downloads

If your library doesn’t show up on the PC/Mac app, add it using the Manage menu. After that, it should show up in your mobile devices. If it doesn’t, close out of the mobile app completely and restart. If it still isn’t there, reset the app and then restart, choosing to “Connect to an existing system”. This has cured 95% of the local library problems so far.

Thanks for the advice jgatie. I took all the steps you described. I can see the library on my synology nas in the pc app, but that’s where the good news ends. If i select a piece of music in the pc app I can see a window in the app (on iphone and ipad) but nothing more. The music library as such does not show up in the mobile app. So effectively I'm no futher then a few weeks ago, when this disaster started.

I’m sick and tired of this stuff. The one reason for buying a sonos connect some years ago was to be able to play music from my nas to my hifi system. Now, after spending several hours trying to resolve a problem that was entirely created by Sonos I've had enough. I will look for another way of getting the music from my nas to play again. I will then ritually burn and smash to pieces the Connect.

By the way, are there people who are taking some kind of (collective) legal action against SONOS?

L

LouisJordaan

Enthusiast II

Improved local library connectivity ????

more like NO CONNECTIVITY

STOP THIS FUTILE EXERCISE, ADMIT YOU BUILT A SH*TSHOW, AND GIVE US BACK THE OLD APP!!!!

If you lost connectivity to your local library, it is almost certainly due to you using SMB v1 for a share. You need to do the steps in this thread:

Then download the Sonos app for PC/Mac here:

https://support.sonos.com/en-us/downloads

If your library doesn’t show up on the PC/Mac app, add it using the Manage menu. After that, it should show up in your mobile devices. If it doesn’t, close out of the mobile app completely and restart. If it still isn’t there, reset the app and then restart, choosing to “Connect to an existing system”. This has cured 95% of the local library problems so far.

Thanks for the advice jgatie. I took all the steps you described. I can see the library on my synology nas in the pc app, but that’s where the good news ends. If i select a piece of music in the pc app I can see a window in the app (on iphone and ipad) but nothing more. The music library as such does not show up in the mobile app. So effectively I'm no futher then a few weeks ago, when this disaster started.

I’m sick and tired of this stuff. The one reason for buying a sonos connect some years ago was to be able to play music from my nas to my hifi system. Now, after spending several hours trying to resolve a problem that was entirely created by Sonos I've had enough. I will look for another way of getting the music from my nas to play again. I will then ritually burn and smash to pieces the Connect.

By the way, are there people who are taking some kind of (collective) legal action against SONOS?

Somehow there need to be collective legal action, the total disregard from Sonos for their customers is totally unacceptable

A

Alex05new

Lyricist I

Joining the shocked users. Coming back from holidays my APP updated and I am now in the same mess as everyone else. I have spend days on ripping my CD / Vinyl Collection on a NAS with the intent on playing it through Sonos. Spend quite some money on speakers throughout the house and now this. Everything totally unusable, I can not understand how a company can act like this.

Pull the new App and set back to the former version ! This is the only acceptable way, everything else is a joke. I will never again buy a Sonos product nor recommend it unless this finds a suitable solution.

S

Sbwilliams21

Lyricist I

Just adding to the list op people who can no longer access their own music library.

This is just appalling.

P

phoward999300

Enthusiast II

Just updated Sonos app with today’s update 80.02.04 - states Improved local library connectivity is included in bug fixes. Nope! Updated IOS app & PC app but still getting same error!? Just weighing up whether to call again

A

Alex05new

Lyricist I

Update: success ! I got my library back. Not 100% sure how I did it but these are the steps I took

made sure synology nas is set to support smbv2/3
newly added music library using Sonos app on the MacBook
deleted app on iPhone
reinstalled app and joined existing system
music library appears under , your sources‘

Havin said that the app is still rubbish. Music library is not included in search function nor can be searched separately.

fast scrolling not possible.

what annoys me most is that you cannot select a song / album and then tell the app to play in room xyz.

you must first select room, and then go to your sources.

what a load of crap….

A

asfireballxl12

Lyricist II

Hi ,has anyone mentioned these two android apps HiFi cast and Bubble,Yes the new Sonos app gives me a headache, but with the two apps above I can still play stuff on my Phone and on my old NAS and harddrive on my router.

M

mos123

Lyricist I

It's a shame for sonos that they remove basic features. I'm looking forward to replace my products. Never something new fron sonos.

S

SWLEN

Lyricist III

Just adding to the list of angry customers. I took my Squeezebox Touch out of 'mothballs’ and joined it to my Squeezebox Transporter and 2 Classics. The Touch is now setup on top of my dead (to me) Port. An expensive stand but at least I can hear my music library. So now I have 4 Ports and 2 One SL speakers that are unusable. Thanks, Sonos/

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