music library after latest app update

Fully agree. I though I was going mad but seems this app has had no user road testing by the developers. I don’t stream and own my own music. 

I now see the music library (arrived about 2 hours after new app installed) but I can’t find how to update music library from NAS drive. I add songs almost daily to the NAS Drive.

No A-Z search on artists or songs or albums like the old app had - so scroll through hundreds and then scroll gets  jammed as too many scrolls! Can only really play the “A”s. 

Can’t seem to ad songs to playlist. 

I noticed that it seems to only pick up contributing artist not album artist so many artists data have gone and appear as ”unknown”. the old app and indeed the S1 controller found artist names from either contributing or album artist. 

Ironically I’ve got the old app for one S1 device and that works fine for that one device. I wish the new app was like that. 

Can a large company with expensive kit have got it so wrong?  

I’ve sang Sonos praises to any friends who visit but will warn them off now. I wont be buying any more now. 

To listen to music now I have to play on my laptop using crappy laptop speakers! Not my Sonos system. 

You can re-index the folder from a pc or laptop at this time. Install the S2 app, connect to your NAS and go to Manage. There you can re-index the folders.

It works for me, the only thing is now that I can’t play folder within a folder. Like I have this CD collection “The Best Of...” with 4 folders (cd’s) in it. In the good old days I could choose the folder “The Best of...” and play or shuffle it. It played all folders beneath it. That’s gone at the moment. I hate this new app. 

I’m another who is frustrated with the new app. 

I use an iPhone and cannot find a way to locate my music library.

Sonos - this isn’t acceptable and please change this asap.

 Why does my album art in my local library not show in a Sonos playlist of a mix of Qobuz and local tracks?  The album art shows when exploring my local library, but not when the same album is in a Sonos playlist.

  The album art does show in the S2 (orange) app.

Re-installed Android v80.01.07 and my local library experience continues to be … challenged.

• I don’t see album art anywhere in the app
• Sonos Favorites (local library music) are “grayed out”: not tappable, no album art
• Sonos Favorites (streaming music) work okay

Others on the new Android app please let me know if you are seeing the same with local library music.

For reference, all of the above work okay on the new iOS app.

I dug out an old Sangean radio and put a thumb drive in so I could play my own music that I bought and paid for. Sonos has rolled back the hands of time 10 years from me. At least I can listen to my own music while I decide what to do with my bricked Sonos system. I will not be buying “fantastic new headphones” from Sonos.  

Prior to the update I was able to access my music library which is stored on a NAS drive.  Now I can’t see my music library in the app and there’s no option to add it back in, so I’m unable to play any of my music.

Like everyone else, I’m just astonished at the incompetence of the Sonos team.  CEOs have been fired for much less than this.  I’m glad Sonos had the “courage” to roll out a half-baked app missing features that have persisted for years and are available on all competitor systems.

Back in 2008, I purchased my first Sonos ZP120.  Since then, I’ve purchased no less than 20 additional Sonos products.  Sonos, what are you hoping to achieve here by alienating your most committed and longest standing customers?  We can and will leave if you don’t figure this out, and apologize.  The first step is to ROLL BACK THE APP UPDATE IMMEDIATELY.  We are customers, not beta testers.  What in the actual world is wrong with you?

Sonos--redefining what it means to be incompetent!

I’m also trying to find my locally stored music but with no luck. I’ve tried quitting the app and reloading it - still nothing under “Your System” about my NAS stored music.

15+ years of using sonos, 6x speakers and pretty damn annoyed.

I think that it is incumbent upon all of us who cannot access our local libraries to warn prospective customers about the Sonos ethos. I strongly recommend that you visit the webpage of your Sonos retailer and post a review detailing what has happened and the effect this has had on your music listening experience. The plain fact is that Sonos have a complete disregard for their existing customers. Sonos have no interest in what effect their extremely poor app update release process has on their customers - their release process breaks all IT software release best practice rules. They simply don’t care about you once they have had your money. Being told to buy a Windows system in order to continue using your Sonos system is not an adequate response to the release of a very bad, irrevocable App Update.

Be kinnd to prospective buyers. Warn them of the dangers of buying Sonos. Write your review today!

I removed the app completely and reinstalled it. That worked