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Contributor I
Jul 22, 2024 4:55 PM UTC
Question

Music Library

My Music Library has disappeared after a recent Sonos update and now I am unable to add it back.  I get an error message saying “Sonos was unable to add the Music Folder”.  I would greatly appreciate any tips on resolving this issue.  Thank you!

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20 replies

Senior Virtuoso
Jul 22, 2024 5:31 PM UTC

There’s a new update today that may help. 

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JennHAuthor
Contributor I
Jul 22, 2024 5:35 PM UTC

Thank you.  I just checked for updates and there are no new updates.  Did you mean there will be an update pushed out later today?  

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Jul 22, 2024 5:41 PM UTC

The latest version of the app :-

80.05.05 (Android)
80.05.03 (iOS)

 

Now available for download. 

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JennHAuthor
Contributor I
Jul 22, 2024 6:01 PM UTC

I am trying to add my Music Library via my Sonos Controller for Mac.  I don’t see an option to add it on my phone.

 

Also, I just checked for updates on my phone and it says my app is up to date, but my version is 80.04.04

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Airgetlam
Jul 22, 2024 8:47 PM UTC

Open the controller. Click on the gear icon in the top right side of the screen. Click on ‘manage’ which appears just below it. Click on ‘System Updates’ (you may need to scroll down to see this). Click on ‘Check for updates’. 

This should check for both controller and firmware updates on your system. If you’re just wanting to check for controller updates, you can go to the iOS or Android store directly. 

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Bruce
Airgetlam
Jul 22, 2024 8:50 PM UTC

Note, sometimes Apple and Android stores take extra time to post updates, depending on the region, workload, etc. If your local ‘store’ doesn’t yet have the update, wait an hour or two, and check again. 

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Bruce
Lyricist I
Jul 22, 2024 9:22 PM UTC

Just downloaded newest update July 24 still with error 913. Wtf is going on? Please help

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Chromatic Producer I
Jul 22, 2024 9:33 PM UTC

The update today did mention the Music Library on iOS.  But, there is nowhere to look or adjust this in the settings, and the MacOS app still cannot add the local Music Library.

So we’re still dealing with a crippled product.

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Airgetlam
Jul 22, 2024 9:36 PM UTC

Odd, here’s the screenshot from my iOS app.

 

 

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Bruce
Chromatic Producer I
Jul 22, 2024 9:43 PM UTC

I rebooted my iPhone (15 Pro, iOS 17) and it the Sonos app keeps crashing now!  LOL

I cannot add My Music Folder to Sonos via the Music Library settings in the MacOS app.  But, I think I managed to get this to work with the network share \\MyMacbookPro\Music -- at least, it finally says it’s indexing. 

Well, it finally crashed and said that folder isn’t available either.

How very disappointing.

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