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Lillitopf
Contributor I
Sep 3, 2024 8:19 PM UTC
Answered

Multiple Spotify streams

Hi,

Heave anybody the same problems with multible Spotify streams?

It has already worked all the time since i have the sonos systems over many years.

I use a premium Spotify account.

Best regards.

Berni

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Corry P
Corry PAnswer
Sonos Staff
Sep 9, 2024 12:51 PM UTC

Hi @Lillitopf 

Thanks for reporting this behaviour. We have identified an issue with playing multiple Spotify streams to a single Sonos system and we are investigating.

There have also been reports that this is now no longer happening - Spotify may have already addressed the problem themselves.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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16 replies

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kpr
Prodigy I
Sep 5, 2024 6:35 AM UTC

There is at least one other thread about the same issue. I don’t see anyone yet commenting if what is suggested there has helped. There have also been these issues before the new app. 
 

I have not heard that Spotify had changed their policy with Sonos. If you have Spotify Premium then playing multiple streams in one household (ip address) should definitely be possible.


 

 


older:

 

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    LillitopfAuthor
    Contributor I
    Sep 5, 2024 8:52 AM UTC

    Today it works fine again.

    Waiting - was the solution.

    I hope its done.

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      Deco21
      Lyricist II
      Sep 5, 2024 10:21 AM UTC

      I think the issue is down to the fact that the Sonos app states the stream has started from Spotify and not the Sonos App. To be clear I am using the Sonos app and not the Spotify App. It also won’t let me edit the queue either. Both issues seem related and i see another thread with the same Queue issue.

       

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      Deco21
      Lyricist II
      Sep 5, 2024 1:09 PM UTC

      Final comment on this. It actually works fine on the Windows Desktop App (Old One) but not on any phone app!

       

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      Corry P
      Corry PAnswer
      Sonos Staff
      Sep 9, 2024 12:51 PM UTC

      Hi @Lillitopf 

      Thanks for reporting this behaviour. We have identified an issue with playing multiple Spotify streams to a single Sonos system and we are investigating.

      There have also been reports that this is now no longer happening - Spotify may have already addressed the problem themselves.

      I hope this helps.

      Translate
      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      Sherbert
      Lyricist III
      Oct 5, 2024 11:51 AM UTC

      Hi @Lillitopf 

      Thanks for reporting this behaviour. We have identified an issue with playing multiple Spotify streams to a single Sonos system and we are investigating.

      There have also been reports that this is now no longer happening - Spotify may have already addressed the problem themselves.

      I hope this helps.

      Any update on this as started happening to me the other day, it stopped when I re-added my Spotify account but has come back again today? 

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