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Lillitopf
Contributor I
September 3, 2024
Answered

Multiple Spotify streams

  • September 3, 2024
  • 16 replies
  • 344 views

Hi,

Heave anybody the same problems with multible Spotify streams?

It has already worked all the time since i have the sonos systems over many years.

I use a premium Spotify account.

Best regards.

Berni

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Best answer by Corry P

Hi @Lillitopf 

Thanks for reporting this behaviour. We have identified an issue with playing multiple Spotify streams to a single Sonos system and we are investigating.

There have also been reports that this is now no longer happening - Spotify may have already addressed the problem themselves.

I hope this helps.

16 replies

Show previous replies
kpr
Prodigy I
September 5, 2024

There is at least one other thread about the same issue. I don’t see anyone yet commenting if what is suggested there has helped. There have also been these issues before the new app. 
 

I have not heard that Spotify had changed their policy with Sonos. If you have Spotify Premium then playing multiple streams in one household (ip address) should definitely be possible.


 

 


older:

 

    LillitopfAuthor
    Contributor I
    September 5, 2024

    Today it works fine again.

    Waiting - was the solution.

    I hope its done.

      Deco21
      Lyricist II
      September 5, 2024

      I think the issue is down to the fact that the Sonos app states the stream has started from Spotify and not the Sonos App. To be clear I am using the Sonos app and not the Spotify App. It also won’t let me edit the queue either. Both issues seem related and i see another thread with the same Queue issue.

       

      Deco21
      Lyricist II
      September 5, 2024

      Final comment on this. It actually works fine on the Windows Desktop App (Old One) but not on any phone app!

       

      Corry P
      Corry PAnswer
      Sonos Staff
      September 9, 2024

      Hi @Lillitopf 

      Thanks for reporting this behaviour. We have identified an issue with playing multiple Spotify streams to a single Sonos system and we are investigating.

      There have also been reports that this is now no longer happening - Spotify may have already addressed the problem themselves.

      I hope this helps.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      Sherbert
      Lyricist III
      October 5, 2024

      Hi @Lillitopf 

      Thanks for reporting this behaviour. We have identified an issue with playing multiple Spotify streams to a single Sonos system and we are investigating.

      There have also been reports that this is now no longer happening - Spotify may have already addressed the problem themselves.

      I hope this helps.

      Any update on this as started happening to me the other day, it stopped when I re-added my Spotify account but has come back again today? 

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