Mixcloud skips tracks

The stream wasn’t being played to any hardwired speaker I can do that but it’ll have to be tomorrow now. The aiplayed stream played all the way through no skipping

I’ve checked in with the team and they are working on an issue with the Mixcloud team around long tracks that skip after about 25 minutes of playing.

Do you ever have these skips before about that time period or does it always go about that long?

Seems to be roughly that long. It’s had this issue for a long time, in the past I’ve just used airplay

question for you, am I better off leaving everything Wi-Fi enabled? Was hardwiring some of my system not working properly? I never have problems my sonos is always rock solid it surprised me when you said there were issues.

I would say that if you have not been having any issues with the units hardwired, you can leave it hardwired.

I wanted to eliminate any chance of the issue being network related. I did not see anything concerning besides the track failing to finish.

Currently, our goal is to resolve the issue with Mixcloud as soon as we can. We are aware this specific issue has lasted for awhile.

I would be happy to provide an update once it has been made available to me.

Perfect that would be good, cheers

Hi,

Is there an update on this request available yet? I’m having exactly the same problem i.e all other services work perfectly OK but when playing a Mixcloud mix that is longer than 30mins I’m only ever allowed to listen to the first 30(ish) minutes before Mixcloud automatically skips to the next mix in it’s playlist.

The fact that Mixcloud is able to play the next mix in it’s playlist suggests this isn’t a network issue as the connection remains stable enough for it to play something, it just refuses to play the full duration of the mix I requested.

Thanks

I’m having a very similar issue with Mixcloud.

Tracks will skip after 30ish min and then that same track won’t play at all when I tried to start the track over. but another track from mixcloud in my queue will play though. 

I’m eager to hear more about this fix as mixcloud is the only service with this issue on my system. I cannot reproduce this issue on Soundcloud or Spotify so I’m fairly confident it’s not my network.  

Bump! Any updates?

Any updates on this issue?

I am experiencing this same problem as well, with only Mixcloud.

Predominantly the Mixcloud mixes I listen too are around 2 hours in length and will skip part way through. This usually occurs after about 30 minutes of playback.

I do not experience this with any other service. I can listen to Spotify or network shares all day with no issues observed.

Hi folks, thanks for reaching out with the Sonos Community! We greatly appreciate you being a part of the Sonos family. It is our pleasure.

Recently we’ve had an outage with Mixcloud and already been resolved. Try to remove and re-dd the music service in the Sonos app then submit a diagnostic report of your system if you’re still getting the same issue. Reply to us with the confirmation number. 

We and the community are always here to help.