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25 replies

Lyricist III
May 9, 2024 6:04 AM UTC

They decided to release their app without basic functionality and now expect you to either wire your system or factory reset everything to change your network.

 

Sonos app version 80.0

The Sonos app’s ability to update your Sonos system’s WiFi credentials is temporarily unavailable. It will be added again in a future update.

 

Use one of the workaround methods below to connect your Sonos products to a new WiFi network or provide a new WiFi password.

 

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

 

How this got released I’ll never know.

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Lyricist I
May 9, 2024 4:15 PM UTC

Following. Same on my system, nothing listed under Manage Network. Also, Trueplay doesn’t work, Alarms are missing and the distance setting on the surrounds is missing.

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Lyricist I
May 14, 2024 5:42 PM UTC

Also getting nothing in Manage Networks settings page.  Tried adding sound bar via wireless but it failed (wouldn’t connect to sonos wireless network) so I set it up via ethernet (moved sound bar to temporary location) and it added to app but now I can’t switch it to wireless.

 

This new app is very non-intuitive not mention all the bugs.  

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Alonzo Mosley
Headliner I
May 14, 2024 5:54 PM UTC

Rolled back on Android and left Post-It notes everywhere the missus might look reminding her not to update her iPhone.

We’re moving soon; hopefully I will find a way to run speaker wires unobtrusively and can go back to a real stereo system.

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Lyricist I
May 15, 2024 2:53 AM UTC

Also getting Manage Networks screen with no network listed even though I am listening to music hard wired to my router.

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Lyricist I
May 15, 2024 8:37 AM UTC

Sonos please fix the issue's.

The app is useless at this moment.

Resetting the system to switch networks isn't an option.

 

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Contributor I
May 15, 2024 3:35 PM UTC

Same issue here – Manage Networks page blank on iOS. Spent the last 4 days factory resetting 7 Sonos devices, all of which fail to register and are unusable. Managed to get the Sonos Arc connected via Ethernet, but there’s no working method or option for switching to WiFi. How could a company as big as Sonos screw over its customers with a busted app that breaks hardware functionality?

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Alonzo Mosley
Headliner I
May 15, 2024 4:34 PM UTC

And now the “old” app doesn’t work. AND it has locked me out of the system - it won’t allow me to sign in until I update? Screw you guys.

“You may have limited functionality until the update is complete”? Just imagine the limited functionality once it IS complete.

This system was barely functional before. And now it just is a brick. This is not hyperbole - Sonos is the biggest waste of money I’ve ever shelled out. I have spent so many thousands of dollars and hundreds of hours and I just want to listen to my records. I hate it so, so much.

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Lyricist I
May 20, 2024 2:14 AM UTC

Same issue, extremely annoyed.

 

Sonos - FIX THIS!!

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Lyricist I
May 22, 2024 1:01 AM UTC

Same issue - this is ridiculous! 

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