Mac OSX Catalina has wrecked my SONOS music library link

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Just upgraded to Catalina, and SONOS is now useless.
Despite being able to see and link to the USB drive with my music library, SONOS insists there's nothing there. I'm guessing it's some sort of paranoid OSX security setting - but would appreciate any help from you guys......

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David M FranksAnswer

Contributor I

AjTrek1: Sorry if I was unclear.
No, Sonos opens fine but shows there's nothing in the music library.

EDIT - I've just found a new setting in Preferences/Security called "Full Disk Access" & "Files and Folders". See below. Seems the default is to deny apps access until given permission. I changed mine, and it seems to have worked. Might be an idea to keep this in mind for other updaters!

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David M FranksAuthor

Contributor I

Bear with me, cos I'm no techie. Just tryin to help.
My SonosLibraryServer (now known as SLS) is in Library - Application Support - Sonos

I'm confused why yours doesn't appear. Have you tried making a new link to your music in Sonos? I deleted the old link, then re-added it before finding the paranoid preferences panel in Catalina.

My music is all on a permanently attached USB drive. Same for you?

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Podsnap

Lyricist II

No, it is on A NAS through Ethernet.

There's no file named SonosLibraryServer or SLS in Library - Application Support - Sonos. There are a bunch of other files, though, apparently created when i reinstalled the sonos app this morning.

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David M FranksAuthor

Contributor I

I tried running my music via a NAS/ethernet, but it was crazily unreliable....
We need cleverer people than me to help out here. Anyone else able to help Podsnap?

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Podsnap

Lyricist II

Thanks. It has worked quite well with NAS and an Ethernet until I installed Catalina. It then lost most of the files in the music folder. I deleted the folder from Sonos and tried to add it back and it won't add it back, just never stops indexing the directory. I can add a directory on my computer with no problem and Sonos clearly sees the directory on the NAS but it won't finish indexing.

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David M FranksAuthor

Contributor I

Out of interest, try copying a few music folders to your Mac HDD, index them through Sonos and see if your missing SLS files then show up in Prefs. You can replace the library later....

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Podsnap

Lyricist II

Yes, that works if I copy files to the drive (the Mac internal drive) and then index them. This occurs only on the NAS.

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Barry Parham

Avid Contributor I

Thanks, David M Franks! The “Full Disk Access” solution worked a treat. I did have to remove/add my library’s folders, but my music is back!

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sean29od

Contributor I

I had same issues as above and deleted my app, reinstalled it, changed security settings in Catalina to allow full access, added music library (held on attached USB drive), updated library, and now I’m off and running again.

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garciarules

Contributor I

lets go SONOS, fix the USB drive issue!