Skip to main content
David M Franks
Contributor I
October 9, 2019
Answered

Mac OSX Catalina has wrecked my SONOS music library link

Just upgraded to Catalina, and SONOS is now useless.
Despite being able to see and link to the USB drive with my music library, SONOS insists there's nothing there. I'm guessing it's some sort of paranoid OSX security setting - but would appreciate any help from you guys......
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    David M FranksAnswer
    Contributor I
    October 9, 2019
    AjTrek1: Sorry if I was unclear.
    No, Sonos opens fine but shows there's nothing in the music library.

    EDIT - I've just found a new setting in Preferences/Security called "Full Disk Access" & "Files and Folders". See below. Seems the default is to deny apps access until given permission. I changed mine, and it seems to have worked. Might be an idea to keep this in mind for other updaters!


    View in thread

    33 replies

    AjTrek1
    AjTrek1
    October 9, 2019
    Hi David M Franks

    Are you saying that Catalina won't allow you to open Sonos? If so try the instructions in the YouTube video here.
    Together Everyone Achieves More = T.E.A.M.
    David M FranksAuthorAnswer
    Contributor I
    October 9, 2019
    AjTrek1: Sorry if I was unclear.
    No, Sonos opens fine but shows there's nothing in the music library.

    EDIT - I've just found a new setting in Preferences/Security called "Full Disk Access" & "Files and Folders". See below. Seems the default is to deny apps access until given permission. I changed mine, and it seems to have worked. Might be an idea to keep this in mind for other updaters!


    pwt
    pwt
    Virtuoso
    October 9, 2019
    There is a flurry of new security measures in Catalina that will trip up quite a few apps that will require confirmation of access rights in order to work. Expect lots of dialog boxes ...
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Steve Turner
    Steve Turner
    Producer I
    October 10, 2019
    Probably best to hold off upgrading to Catalina until Sonos has fixed the other issue, i.e. no access to playlists stored on the Mac. When you upgrade to Catalina on the Mac, the iTunes playlist xml fee will disappear as iTunes is removed and replaced with Music. From other threads I see Sonos are working o this but seem to have been caught out!
    Steveee
    Podsnap
    Lyricist II
    October 10, 2019
    I am running Catalina now. Sonos was missing files and would not upgrade music so I deleted and re-added file server ... bad choice, it will not re-add the files.

    I gave full access (as shown above) to Sonos.app.
    However, I can't find an app on my Mac called SonosLibraryServer, and can't add it.

    Thanks for your assistance.
    David M FranksAuthor
    Contributor I
    October 11, 2019

    I can't find an app on my Mac called SonosLibraryServer

    Go to System Preferences - Security & Privacy - Privacy tab (on right) - scroll down to Full Disk Access, you should see a list of apps granted disk access. Enable the SonosLibraryServer and you should be sorted. You will probably need to re-link your music folder, though.
    Podsnap
    Lyricist II
    October 11, 2019
    Thanks, David, but as I mentioned there's nothing there (under System Preferences - Security & Privacy - Privacy tab) called the SonosLibraryServer and no file with that name on my Mac. And I have reinstalled the Sonos Mac app.
    David M FranksAuthor
    Contributor I
    October 11, 2019
    Weird - what apps do you have showing in the Full Disk Access tab?
    Plus is anything showing in the Files and Folders tab (the next one down). I've attached a screenshot of mine in case it helps....

    Podsnap
    Lyricist II
    October 11, 2019
    Here are the two folders. I just did a complete uninstall and reinstall of Sonos. Same problem.

    Show more replies
    Terms & ConditionsAccessibility statement