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Contributor I
Jun 19, 2025 11:54 AM UTC
Answered

low Volume on Radio sources only

Yesterday during a radio broadcast from iHeartRadio the volume dropped to about half without me changing anything on the system. Today the problem persists and is impacting numerous stations on iHeartRadio, TuneIn, and Sonos Radio (I have checked multiple stations from each platform). I can turn the volume up to about double the normal level to get back to actual normal volume but this is inconvenient as then you have to change volume settings when you change source (or put the whole house on blast). 
 

Any help? Thanks! 

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RhonnyAnswer
Prodigy III
Jun 19, 2025 1:37 PM UTC

Turn off the router and the speakers at the wall, and force quit the app.

Leave for five mins, then turn the router back on and let it fully reboot.

Then turn each Sonos speaker on, one at a time, letting each one get to white light before moving onto the next one.

Re-open the Sonos app and play radio, and see if the issue is gone.

2 replies

RhonnyAnswer
Prodigy III
Jun 19, 2025 1:37 PM UTC

Turn off the router and the speakers at the wall, and force quit the app.

Leave for five mins, then turn the router back on and let it fully reboot.

Then turn each Sonos speaker on, one at a time, letting each one get to white light before moving onto the next one.

Re-open the Sonos app and play radio, and see if the issue is gone.

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Contributor I
Jun 21, 2025 12:33 PM UTC

That worked. Thanks for the suggestion. 

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