Lost volume control dot in one room

3 replies
105 views
Translate All

It often happens that I cannot control the volume in one room. I can disconnect the S1 par but have no volumen control dot on the line.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

AirgetlamAnswer

Have you rebooted the controller? I’ve seen a handful (or fewer, maybe a couple) that seem to have resolved this issue by disconnecting the controller, then reconnecting. I’m not sure if I recall if these people deleted and then downloaded and ‘connected to existing system’ or not, but it’s certainly worth a try, since there is no harm in deleting a controller.

Bruce

AirgetlamAnswer

Have you rebooted the controller? I’ve seen a handful (or fewer, maybe a couple) that seem to have resolved this issue by disconnecting the controller, then reconnecting. I’m not sure if I recall if these people deleted and then downloaded and ‘connected to existing system’ or not, but it’s certainly worth a try, since there is no harm in deleting a controller.

Translate

Bruce

T

Thomas BoAuthor

Contributor I

Hi Bruce,

I deleted the app and re-installed it today but unfortunately it makes no difference.

BR

Thomas

Translate

Airgetlam

Then I’d recommend you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Translate

Bruce

Sign up

Login to the community