Contributor I

Answered

Lost library

7 replies
178 views
Translate All

I tried to use my Sonos library recently and found it had disappeared. Efforts to replace it with the original are not working despite Sonos’ instructions to my mobile being followed. Anyone else have this problem ?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Corry PAnswer

Sonos Staff

Hi @emaitch1955

Welcome to the Sonos Community!

If your Music Library is still missing, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

T

The Girt

Prominent Collaborator I

Hi there.
Yes lost mine for about a day, switched off my phone & the next day it came back, very strange.

Good luck hope yours returns as well👌👍🏻👌

Translate

E

emaitch1955Author

Contributor I

Thanks.

Translate

R

Ritta Clark

Lyricist I

Hi there.
Yes lost mine for about a day, switched off my phone & the next day it came back, very strange.

Good luck hope yours returns as well👌👍🏻👌

Thanks, just solved by my side with this

Translate

T

The Girt

Prominent Collaborator I

Great to hear Rita 👍🏻😀👍🏻

Translate

E

emaitch1955Author

Contributor I

Thanks Rita

Fingers crossed.

Mike

Translate

Corry PAnswer

Sonos Staff

Hi @emaitch1955

Welcome to the Sonos Community!

If your Music Library is still missing, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Translate

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

E

emaitch1955Author

Contributor I

Best answer. Sonos Technical were contacted and helped cure the problem. Took a long time but the patience exhibited was exemplary.

Translate

Sign up

Login to the community