loading music from deezer

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Can’t download music when Deezer is open on my sonos

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AirgetlamAnswer

It’s possible, as a guess, that Deezer is now enforcing a “one log in active at a time” on their end. This would not be something that Sonos enforces, other than to respond to the information sent to them by the Deezer authorization service/server.

You may want to reach out to Deezer’s customer service and see if they can provide additional clarity.

Bruce

106rallye

Do you only have one login for Deezer?

P

PetersmallAuthor

Contributor I

Yes only one login for Deezer. i can download music on a list when i am directly on Deezer but not when Deezer is open thru Sonos… i use to be able to do it but it stops this weekend.

AirgetlamAnswer

It’s possible, as a guess, that Deezer is now enforcing a “one log in active at a time” on their end. This would not be something that Sonos enforces, other than to respond to the information sent to them by the Deezer authorization service/server.

You may want to reach out to Deezer’s customer service and see if they can provide additional clarity.

Bruce

P

PetersmallAuthor

Contributor I

Thanks, i will...

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