Latest Sonos App - Do not Upgrade

Found it. Thank you!

I sure hope Sonos has been reading these posts because it appears that they are only going to lose business after this latest version of the app. I’ve lost my music services & when I try to add them back keeps telling me I don’t have an internet connection. Now how can that be possible if I’m able to connect to Sonos. Like others I’ve invested in their products & have had Sonos for many years. I have had trouble in the past with the old app not recognizing my phone & found a solution after much swearing but now they have really out done themselves with this new app. I’m in agreement with others-hire a professional software company- before you lose everything. 

This is not the first time an app update went badly. The amazing part is that when it caused an uproar the didnt pull it from the apple or play store. Instead they continue to let others fall into the trap.

I’ve reverted to my pc which still supports search on NAS.  Fortunately it doesn’t update automatically.  Makes the mobile app redundant though.

Make sure you leave a review of the new app in the App Store, will be helpful to other users. 

Just a Note to add. Don’t bother calling Support I waited an Hour and still no answer.. I wonder why?

After reading various threads I uninstall the new app and installed the old one from Apkmirror. This worked.

Since I have updated the app it can’t find me system any longer. Tried everything such as reboot of router etc. The old version running on my iPad runs fine but the new release of the app is not good and I recommend not to upgrade until there will be a fix 

After upgrading my Sonos Windows app this morning, I found that I can no longer access my music library. After waiting on hold for over an hour, I was told this feature was removed. 

Removed!!!!

If you, like me, use your music library, and want this feature restored, please contact the Sonos CEO, Patrick Spense, at ceo@sonos.com and let him (his office) know your feelings.

This feature removal basically made the system unusable for me. I use it only for my music library, and have Amazon Echos in each room to listen to streaming services and whatnot. I have lots of music in my music library that isn’t available or uploadable to music services.

This is a terrible move on Sonos’ part. Terrible.

I’m not researching Plex to determine if it will help me get Sonos to access to my music library again. 

This is a case study in why businesses can fail, changing the product overnight without informing anyone.

I just want to play my music on my speaker.