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maynard
Enthusiast I
September 14, 2024

Is the Sonos app ever going to be fixed?

  • September 14, 2024
  • 23 replies
  • 8189 views

When things first started going wrong I was hopeful it would soon be fixed. But here we are months later and it still does not work. I’ve been using Sonos since 2006. 
I have two surround systems which I used with Apple TVs. I’ve managed to sell my other speakers but occasionally I like to listen to music without the TV … and it’s simply too frustrating now. 

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    23 replies

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    Rowimo
    Lyricist I
    November 30, 2024

    It’s a shame that a company with such good products ruins the experience with their terrible app. It is not user friendly and complete trash. 

      Petkim
      Lyricist II
      December 1, 2024

      I have been a Sonos user for 7 years and own several pieces of equipment. While I know some users are to blame for their issues, the app is a mess.  Issues include: lag or issues loading songs from streams services like YouTube music 2) system lag when loading app and message saying system not found or add new system 3) issues with adding speakers to other groupings 4) sorry try again messages. Of course these could probably be described better by others. The feedack from users is clear not only on this forum but also on App Store for apple users. Today my wife and kids asked me what I want for Christmas. I almost asked for a new Sonos product but instead I said “I would just like my Sonos app to work and not have issues.” They could tell I was really sad..

        mdshamilton
        Contributor II
        December 1, 2024

        Has anyone read the recent Wired article? It states that Sonos is now forcing music playback via their soundcloud and not directly from your phone. Wired speculates that this is a way to force customers to pay a subscription in the near future. I’m sure that’s why my music playback stops so frequently and needs to be manually restarted. 

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