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Contributor I
May 10, 2024

iOS 17.4.1 cannot get passed "allow access to local network" in Sonos app ver 80.00.04

  • May 10, 2024
  • 29 replies
  • 1726 views

When selecting the button “Join an existing system” I am unable to advance passed the following message:

 

“Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”  

 

I have granted access to Local Network, Bluetooth, and Location.  I have deleted the Sonos app from my iPhone 14 Pro MAX, restarted my WIFI router and reinstalled the Sonos iOS app, and I have shutdown and restarted my iPhone 14 Pro MAX.  No Luck :(

 

On my iPhone 14 Pro MAX the following Sonos System Settings section of the Sonos App reads:

Nearby System: “Sonos system found on my {SSID} nework”  and the “Join this system” button is available.  When pressing this button the above message:

“Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”   appears and I back in the same situation as pressing the “Join an existing system”

 

Please let me know if I am doing something incorrect or if I need to do additional steps.

 

Regards

 

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29 replies

Lyricist I
May 13, 2024

Ive heard that Sonos have issued a firmware update that can be installed via a laptop - and then the new App will work -  is this true or do we need to wait until they fix the bug in the App?

 

Trending Lyricist I
May 13, 2024

didn’t change anything for me i’m afraid

Lyricist II
May 13, 2024

Same problem here. I’ve resolved by side loading the old app untill new one is fixed.

 

Trending Lyricist I
May 13, 2024

@aurelmarius how did you load the old app?

Lyricist II
May 13, 2024

@zakig download old version sonos app from ipaarchive and use AltStore on mac or pc to sideload the app on the phone.

Lyricist III
May 14, 2024

so after an hour on hold i finally got through to support and they confirmed this is an issue they are working on. He was able to remote access my iphone and remote view and access the dignostics log etc. seems to be a possible Pro Max issue 

Currently using the MacOs app and have control of the system again along with NAS storage apps and alarms…. which I am currently happy with as a work around

Trending Lyricist I
May 14, 2024

@zakig download old version sonos app from ipaarchive and use AltStore on mac or pc to sideload the app on the phone.

thank you

Lyricist II
May 14, 2024

The new update 80.00.08 fixes the “local network access” problem!

Lyricist I
May 14, 2024

Finally! Update 80.00.08 fixed the «local network access» problem for me as well. iPhone 14 pro btw. 

Trending Lyricist I
May 14, 2024

same, thanks for the tip off!