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Partyboots
Contributor I
May 10, 2024

iOS 17.4.1 cannot get passed "allow access to local network" in Sonos app ver 80.00.04

  • May 10, 2024
  • 29 replies
  • 1729 views

When selecting the button “Join an existing system” I am unable to advance passed the following message:

 

“Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”  

 

I have granted access to Local Network, Bluetooth, and Location.  I have deleted the Sonos app from my iPhone 14 Pro MAX, restarted my WIFI router and reinstalled the Sonos iOS app, and I have shutdown and restarted my iPhone 14 Pro MAX.  No Luck :(

 

On my iPhone 14 Pro MAX the following Sonos System Settings section of the Sonos App reads:

Nearby System: “Sonos system found on my {SSID} nework”  and the “Join this system” button is available.  When pressing this button the above message:

“Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”   appears and I back in the same situation as pressing the “Join an existing system”

 

Please let me know if I am doing something incorrect or if I need to do additional steps.

 

Regards

 

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    29 replies

    Blackcaldera
    Lyricist III
    May 11, 2024

    nope its definitely a bug that i and quite a few others have as an issue

      Gv77
      Lyricist II
      May 11, 2024

      I have the same issue after the new app update

        zakig
        Trending Lyricist I
        May 11, 2024

        It’s a known issue within the community but Sonos are so far silent on a fix…..

        Mark Odom
        Lyricist I
        May 12, 2024

        Exact same issue and have followed the same steps. 

        dax333
        Lyricist I
        May 12, 2024

        Frustrating

        Gv77
        Lyricist II
        May 12, 2024

        For now I have started airplaying from Spotify. 

        Tracyskinner
        Contributor I
        May 13, 2024

        I had this issue last week , spent an hour  onto technicians. Advised it was a bug and would be notified.  Contacted technicians via chat today to see if any updates … he didn’t even know about issue!!!  So not holding out much hope.  

          tlamsfuss
          Lyricist I
          May 13, 2024

          is it an iPhone 14 Pro MAX problem on 17.4.1 only? I only know people with exactly this type of phone having issues, all iPhone 15 users are Okay ...

          Tracyskinner
          Contributor I
          May 13, 2024

          iPhone 14 Pro on 17.4.1.  I reported it last week and was told they’d inform the relevant department as it was a software issue.   But I believe they had bigger issues and I think as we are a minority we are not being prioritised.  

            Gv77
            Lyricist II
            May 13, 2024

            I downloaded to the iPad pro and it was ok. So it's a iphone specific issues

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