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Contributor I
April 2, 2026
Answered

Imported Playlist on Android will not add or play

  • April 2, 2026
  • 42 replies
  • 1109 views

I can't add Imported Playlists to the queue in the Android app from my Music Library.  This was working previously in the Android app.  Doing the same Imported Playlist in the Windows version of Sonos app is working without issue so it is not an issue with the Playlist.

The Android app can see the tracks in the playlist, but if I click on the play or shuffle icon it just spins away doing nothing. 

If I try to add or replace the queue with the tracks from the playlist it just spins.

If I click on the three dots next to.the track and select Play Now, the track plays.

This is broken for even Imported Playlists with 1 track.

Is this a known issue that's been broken in a recent app update? I have searched but can't see anything about imported playlists broken on Android recently.

Android App Version:  83.01.9

Best answer by chrisjmcgregor

As update, I reached out to Sonos support where the AI support chat ran through all the basics, but it did not resolve. Transferred to a person, where I was told to update my Music Library which didn’t resolve.  I explained this is a bug but was told by Sonos Support agent that this feature is not available in the Android and the IOS mobile app.  I mentioned this was a previous feature so either it was deprecated without notice or its a bug.  I was told to just use the Windows desktop app to manage imported playlists.   

I’ve paid for “Phonos Ultimate” which is an Android alternative to the native Sonos Android app.  I can add Imported Playlists without issue on Android with it.

42 replies

Lyricist III
October 3, 2026

Finally!

The launch of an imported playlist from iOS app is working now on my phone. This should be quite recent because it was not working last weekend 

Lyricist II
October 3, 2026

Yes! Working On mine now too