ikea sonos symfonisk bookshelf speaker won't register after update

I am facing no end of issues since the new - useless - app has been released.

My three Symfonisk speakers are not able to be used, and are bricks as far as I am concerned. 

So glad that I have not yet bought the other planned SONOS gear - This company will miss out on my planned audio expansion - time to look for alternatives! 

Kulz, I can tell you first hand I was beyond frustrated with all of it in the beginning. Without doing any research in the beginning (my fault I know)  I purchased 2 Move two speakers thinking I could wifi them to a TLC TV. Nope! Wouldn’t work. I purchased the IKEA bookshelf as a work around to try and circumvent the system to use with the sub that I had yet to purchase.

Long story short, I ended up buying the Beam for the Tv, which is amazing, the big Sub and 2 Era surround speakers. They all work with the app and with the TV do an amazing surround sound. 
 

While listening to music via Sirius XM airplay on my iPad and along with the Sonos app, I can group ALL THE SPEAKERS TOGETHER! Yes everything including the move Two that won’t link directly to the sub but wil group to it via the beam! The sound is absolutely the cleanest sound I’ve ever had!. I had the Bose 5.1 with a receiver and I will tell you this is soooooooo much simpler ONCE you get through the frustration of hooking it all up.

Ditch the ikea speaker like I did, and get the right stuff and spare yourself the aggravation. No matter what I tried I couldn’t get the ikea speaker to work at all. I totally understand the frustration and agree it shouldn’t be that difficult. But it is what it is. I’m not a techy either. But once I got all the Sonos speakers playing with each other, the stuff is a game changer!

Best of Luck, Robert!

Robert, I am amazed that you have “ditched” the symfonisk speakers, and are suggesting that others do the same. 

unfortunately, it is not something I and many others can do or want to do. I work in the tech sector and I find it UNACCEPTABLE that SONOS has released an app which did not satisfy some of the basic use cases. 

This is disappointing and SONOS will not be receiving another cent of my hard earned money.

nor will I ever recommend their products to anyone. It has been almost a month since this untested app has been released and this was enough time for a reasonable tech company to sort out the issues.

unfortunately, you have lost me SONOS.  

I understand your frustration and to be honest the only way I found the symfonisk speaker was by mistake trying to fix my initial problem. The IKEA speaker isn’t even listed on the Sonos website as a product. I’m not even sure if it’s supposed to be compatible🤷‍♂️ I too was about to burn all of it as I couldn’t believe how difficult it was to get it all to work. My point in answering was once I got all the like items working together and through the headache of doing so, the sound is amazing and the usability is seamless. However, getting there was a chore and I totally understand your point of view, concerns and reasons to boycott the product! I just kept at it and refused to give in to the frustrations. But that’s just me.:-)

No solutions yet ?

Android Phone:

1. I updated the app with the most recent update.
2. Factory reset my symfonisk bookshelf speaker.
3. Ran through the set up again and it has finally f***king worked

Je l'ai fait des dizaines de fois et toujours rien tu veux dire qu'il faut le faire et refaire sans relache y a un moment donné je vais devenir fou lol

Moderator edit:
Google Translate-
I've done it dozens of times and still nothing you mean you have to do it over and over again at some point I'm going to go crazy lol

Anyone able solve tue symphonisk connect issues?

crazily I still can connect them to my sister, alot of music services are also still not working argh 

no updates in a while, do Sonos consider this app now resolved ??? 

My ikea symfonisk speakers been turned off now for a week as I cannot pair them to the current system. I can have my arc and sub mini working on their own or symfonisks with sub mini as a separate system. There is no way to have them all working as they used to. Once I pair them ikea speakers my previously set up system using arc and sub mini is then disappearing from the app. When I had it set up as ikea speakers + sub I couldn’t get arc connected to the system. I would be asked to update the network settings but when I did that arc would not play passcode to identify itself and when I typed the pin manually it wouldn’t then recognise infinity button press 🤦🏻‍♂️. There is no win. I am sick of it now. Sonos pull your finger out and get it sorted or send me a set of new speakers that will work. I shouldn’t be wasting hours on end of my precious time fixing your crap