Contributor I

Answered

I want the old SONOS app back

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re New App.

Not only does the equaliser NOT WORK I have lost all the midrange sounds PLEASE HELP!

This is not what I expect from SONOS please reinstate the old App and give us our lives and our MUSIC back.

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Rocco1Answer

I HOPE SONOS IS MONITORING THESE COMPLAINTS

And would hope they would COMMUNICATE with their customers with SOMETHING!

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Gaham

Headliner I

We are 5 weeks into the new app so we won’t be getting the old one back. Based on this the pressure needs to be on ensuring that Sonos have the right priorities for fixing what is wrong and reimplementing what was missed.

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Ken_Griffiths

re New App.

Not only does the equaliser NOT WORK I have lost all the midrange sounds PLEASE HELP!

This is not what I expect from SONOS please reinstate the old App and give us our lives and our MUSIC back.

Your profile lists a Sonos Port - if your line-out audio is ‘fixed’ on that product, your EQ under ‘Sound’ settings will be unavailable to you anyway.

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Rocco1Answer

I HOPE SONOS IS MONITORING THESE COMPLAINTS

And would hope they would COMMUNICATE with their customers with SOMETHING!

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jgatie

I HOPE SONOS IS MONITORING THESE COMPLAINTS

And would hope they would COMMUNICATE with their customers with SOMETHING!

Right at the top of their support page:

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

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Ken_Griffiths

I HOPE SONOS IS MONITORING THESE COMPLAINTS

And would hope they would COMMUNICATE with their customers with SOMETHING!

They have this support link that’s showing the features that have been, or are, being added to the new App…

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

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Blinkfreak

Lyricist I

I'm sorry this new App ist horrible.

It doesnt Work.

Musik ist playing, but the App doesnt Show any aktive sonos.

So i cant Stop, or Chance.

These Sonos productes are great but without a working App it mit useable.…

Hope they can fix it soon, otherwise i have to Chance to a working system…

Sorry. But that is a terrible Service..…

Back to the working App would also help.

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Teeflo

Lyricist I

Please fix the new app. The new app is fraught with problems in that is does not provide smooth transitions between Sonos based music and other music platforms loaded onto the Sonos app. Speakers selection is now painful; it was pretty straightforward before, now it has a mind of its own. I may select a certain room speaker, but Sonos may activate the last speaker on the list. Playing different music sources on different speakers is also problematic. The app was elegant and a major selling point for me. The new version looks updated, but certainly took several steps backwards and leaves much to be desired. So much so that I no can no longer recommend Sonos. Great sounding speakers. Lousy interface.

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Giorgio61

Lyricist I

I just cannot believe that you can so screw up on the new app. just reinstate the old one!

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H

Hoffmann

Lyricist I

Eerst kon ik appart schakelen tussen tv en muziek. Nu lukt dat niet. Alsof ik tv afspeel vind hij de muziek niet. Dan moet ik de TV uit zetten. Weer aanzetten, dan vind Sonos de TV.

geef mij maar de oude versie!! Vele malen beter dan die shit wat men nu heeft

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Liverpoolbilly

Lyricist I

Can I have my money back please. New app so bad. Feels like losing my mind. Trying to fix. All you get is new is best. Some times old stuff is good. Just leave it alone.

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