I can't apply the available update on WINDOWS 10.

2 replies
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I have that message :

I don’t find the controler.

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Ken_GriffithsAnswer

@CRELOT,

Remove (uninstall) and reinstall the Sonos App with an account that has local administrative privileges and then all should work fine. On reinstall, connect the Sonos App back to the existing Sonos system on the local ‘private’ (not ‘public’) network connection. See this link for further information too:

https://support.sonos.com/en-us/article/configure-windows-10-network-and-security-settings

106rallye

Did you restart your computer already?

Ken_GriffithsAnswer

@CRELOT,

Remove (uninstall) and reinstall the Sonos App with an account that has local administrative privileges and then all should work fine. On reinstall, connect the Sonos App back to the existing Sonos system on the local ‘private’ (not ‘public’) network connection. See this link for further information too:

https://support.sonos.com/en-us/article/configure-windows-10-network-and-security-settings

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