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Contributor I
May 16, 2024

How to solve the Error 913 (Music Library) on a Mac

  • May 16, 2024
  • 251 replies
  • 34532 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY


Part 1 - Set up the share (System Settings/Preferences)

  1. Open System Settings (in earlier MacOS it’s called System Preferences).
    • Click on the apple in top left of your screen to find that option.
  2. Choose General
  3. Select **Sharing**.
  4. Enable **File Sharing**
  5. Click the "i" symbol
  6. Click the "+" symbol.
  7. Add a shared folder by choosing the folder where your music is stored and selecting Open
    • The name of the folder here will be the ShareName that you’ll use in Part 3.
  8. Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
  9. Ensure the customer's account is set to **Read & Write**
    • I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
  10. Click the Options button
  11. Ensure that both SMB and the customer's account below are checked and choose Done. 

Part 2 - Find your computer’s name

  1. At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

 

Part 3 - Add the share to Sonos

  1. Open the Sonos app on your mac.
  2. Choose Manage > Music Library Settings
  3. Choose the + for your music folders.
  4. Instead of ‘another folder or drive’, choose Networked Device
  5. Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
    • Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
  6. Enter the Mac username and password. The password is the same as when you login opening your laptop.
    • If you’re not sure about the username, you can find it this way:
      • Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
      • Type whoami and press enter. 
      • The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.
  1. If that doesn’t work, someone had mentioned trying the following:
    • From System Settings, on left side, choose ‘users and groups’
    • Click on the ‘i’ next to Guest User
    • Enable “Allow guest users to connect to shared folders” and choose OK.
    • Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
      • The idea is it would treat it as a guest and since gave access to guests, will work.

 

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251 replies

Contributor I
May 18, 2024

Followed the video exactly…. no joy… won’t login to allow the mount on Catalina. 

Contributor I
May 18, 2024

I replicated my Catalina music folder on another computer with Sonoma. From Catalina SONOS session, was able to mount the Sonoma Music folder and login using the NAS approach in this thread. 

Suspect there is something odd with file sharing and logging in on Catalina that SONOS has a fit with.  Both were using SMB sharing and read access to everyone. 

Kinda messes up my approach of using older Mac’s for media file sharing. This is not a good longterm solution. 

 

Lyricist I
May 18, 2024

Ty sooo much! It is working on my iMac now. Nice to have my own music back and to “unbrick” my Sonos speakers.

The Sonos interface is very slow and clunky, but your solution is brilliant.

Now, if I could get controller working again on iPad…today’s project
 

Lyricist III
May 18, 2024

Cannot thank you enough for posting this.  Itr’s been days of pain for us, trying in vain to get Sonos customer support to help us.  They’re just garbage.

Your fix managed to get Sonos to accept my music folder-- though I don’t have playlists, at least not yet.  Hoping for the best.

But YOU-- ARE the best!!!!

Thank you!

Lyricist III
May 18, 2024

Just fyi, I tried this twice and successfully added my music folder.  That’s the good news.

The bad news:  I can search by artist, album, etc-- but playlists are still blank.  Painful.  Especially since there’s a ton of Christmas music mixed in!!  Uggghhh.

Lyricist III
May 18, 2024

Ok last post-- I was able to fix the issue of playlists disappearing, though it’s a bit clunky.

After doing salami slices’ fix, I then created new folders under the media folder which also contained my music folder.  From my itunes library, I then went into each playlist, highlighted all the songs in each, then dragged them into the new corresponding folders I created.  One new folder per playlist.

Lastly, I went back into sonos and under manage, I updated my music library.

Voila!  The playlists arrived, under “folders” within the sonos window.

Hope that helps until the eagerly-awaited Sonos fix.

M

 

Lyricist I
May 18, 2024

This worked. It imported my iTunes library, but it did not import my iTunes playlists. Any suggestions?

Lyricist III
May 18, 2024

This worked. It imported my iTunes library, but it did not import my iTunes playlists. Any suggestions?

See my post right above yours.  I had to create new folders on my computer for each playlist, then drag the bunch of songs into each folder.  Then update the music library in Sonos.

So freakin’ annoying, but it does work.

Lyricist I
May 18, 2024

MiKO12112 - that is clunky and I assume it would require me to go through that entire process each time that I update my playlist.  

Trending Lyricist I
May 18, 2024

Thank you for posting this! I was able to successfully re-add my Music folder using your detailed instructions. Fortunately, I’m not having any of the challenges I’ve seen in the other comment. All my playlists are accessible and search is working correctly.

This was a HUGE bug on Sonos’ part. Thank you for coming up with a workaround until Sonos gets its act together!