Contributor I

How to solve the Error 913 (Music Library) on a Mac

Forum|Forum|2 years ago
May 16, 2024
251 replies
34532 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY

Part 1 - Set up the share (System Settings/Preferences)

Open System Settings (in earlier MacOS it’s called System Preferences).
- Click on the apple in top left of your screen to find that option.
Choose General
Select **Sharing**.
Enable **File Sharing**
Click the "i" symbol
Click the "+" symbol.
Add a shared folder by choosing the folder where your music is stored and selecting Open
- The name of the folder here will be the ShareName that you’ll use in Part 3.
Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
Ensure the customer's account is set to **Read & Write**
- I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
Click the Options button
Ensure that both SMB and the customer's account below are checked and choose Done.

Part 2 - Find your computer’s name

At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

Part 3 - Add the share to Sonos

Open the Sonos app on your mac.
Choose Manage > Music Library Settings
Choose the + for your music folders.
Instead of ‘another folder or drive’, choose Networked Device
Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
- Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
Enter the Mac username and password. The password is the same as when you login opening your laptop.
- If you’re not sure about the username, you can find it this way:
  - Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
  - Type whoami and press enter.
  - The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.

If that doesn’t work, someone had mentioned trying the following:
- From System Settings, on left side, choose ‘users and groups’
- Click on the ‘i’ next to Guest User
- Enable “Allow guest users to connect to shared folders” and choose OK.
- Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
  - The idea is it would treat it as a guest and since gave access to guests, will work.

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M

Mind.E

Contributor I

Hi Mark, note it can sometimes take a while to build the library index - so just check it after an hour or so and if still no joy, then I would perhaps speak to Sonos Support - as this should be working now after todays Sonos App update.

No OSX update yet.

Sonos are unlikely to change anything there @krez56, as the Sonos Web App controller is likely being seen as the replacement for that platform and the Windows platform too… the ‘old’ desktop controllers have been in ‘maintenance-only’ mode for years.

So where can I add my music library on the web app? Settings only give me the options to sign out and create content filters. My Music Library only shows the current fake NAS. My Service has no option to add anything. Thank you for any assistance you can provide.

Thank you both. I did update the app in the last couple days (obviously no update for this issue yet), AND have waited hours for the index to update, still with no luck. My next move is to try to add the embedded, secondary “Music” folder as the music library and see if that works. But I am not optimistic since the actually music files are all organized in the legacy iTunes folder. My last resort will be to contact support, as you suggest. Thanks again. - Mark

Ken_Griffiths

Hi Mark, note it can sometimes take a while to build the library index - so just check it after an hour or so and if still no joy, then I would perhaps speak to Sonos Support - as this should be working now after todays Sonos App update.

No OSX update yet.

Sonos are unlikely to change anything there @krez56, as the Sonos Web App controller is likely being seen as the replacement for that platform and the Windows platform too… the ‘old’ desktop controllers have been in ‘maintenance-only’ mode for years.

So where can I add my music library on the web app? Settings only give me the options to sign out and create content filters. My Music Library only shows the current fake NAS. My Service has no option to add anything. Thank you for any assistance you can provide.

It’s been moved to the new Sonos mobile App as of todays update, I believe - I haven’t updated yet, so can’t confirm thats the case, but maybe others here will confirm it - I have some other things to do before I can get around to doing todays update.

Ken_Griffiths

Hi Mark, note it can sometimes take a while to build the library index - so just check it after an hour or so and if still no joy, then I would perhaps speak to Sonos Support - as this should be working now after todays Sonos App update.

No OSX update yet.

Sonos are unlikely to change anything there @krez56, as the Sonos Web App controller is likely being seen as the replacement for that platform and the Windows platform too… the ‘old’ desktop controllers have been in ‘maintenance-only’ mode for years.

So where can I add my music library on the web app? Settings only give me the options to sign out and create content filters. My Music Library only shows the current fake NAS. My Service has no option to add anything. Thank you for any assistance you can provide.

Thank you both. I did update the app in the last couple days (obviously no update for this issue yet), AND have waited hours for the index to update, still with no luck. My next move is to try to add the embedded, secondary “Music” folder as the music library and see if that works. But I am not optimistic since the actually music files are all organized in the legacy iTunes folder. My last resort will be to contact support, as you suggest. Thanks again. - Mark

Maybe try using today’s updated mobile Sonos App Mark - see if that will perhaps work for you.

jgatie

It’s been moved to the new Sonos mobile App as of todays update, I believe - I haven’t updated yet, so can’t confirm thats the case, but maybe others here will confirm it - I have some other things to do before I can get around to doing todays update.

I can confirm that adding, managing, and searching local libraries are now possible in the new mobile Android app released today. Can’t confirm iOS app.

C

Celo

Lyricist III

...converted all the playlists to .m3u format...

This could be part of the solution.

In fact, Apple playlist format seems to be “.musiclibrary”. I can convert it into “.m3u”, but I'll have to repeat the operation every time I make a change.

One of sonos' strong points for Mac users was precisely the good integration of the Mac application. It is no longer true.

After a try : Sonos recognise the .m3u playlist … but can’t find the files through it.

I stop for now. Tomorow will (perhaps) be a different day …
Thanks again.

Ken_Griffiths

It’s been moved to the new Sonos mobile App as of todays update, I believe - I haven’t updated yet, so can’t confirm thats the case, but maybe others here will confirm it - I have some other things to do before I can get around to doing todays update.

I can confirm that adding, managing, and searching local libraries are now possible in the new mobile Android app released today. Can’t confirm iOS app.

Thanks for confirming @jgatie. Appreciate that. I’m guessing the feature will be in the iOS App too in that case.👍

Ken_Griffiths

...converted all the playlists to .m3u format...

This could be part of the solution.

In fact, Apple playlist format seems to be “.musiclibrary”. I can convert it into “.m3u”, but I'll have to repeat the operation every time I make a change.

One of sonos' strong points for Mac users was precisely the good integration of the Mac application. It is no longer true.

After a try : Sonos recognise the .m3u playlist … but can’t find the files through it.

I stop for now. Tomorow will (perhaps) be a different day …
Thanks again.

You won’t get it to work that way @Celo by simply renaming the file extension - you need to find an App/Software that can export the separate playlists in the .m3u format from the file instead. I’m not sure if there’s anything free that can do that, but maybe Google it to find the answer. I used MusicStreamer but there’s a bit of a learning curve to get it to work and it’s not free …and there’s probably much easier ways to do the export these days.

K

krez56

Trending Lyricist II

It’s been moved to the new Sonos mobile App as of todays update, I believe - I haven’t updated yet, so can’t confirm thats the case, but maybe others here will confirm it - I have some other things to do before I can get around to doing todays update.

I can confirm that adding, managing, and searching local libraries are now possible in the new mobile Android app released today. Can’t confirm iOS app.

Thanks for confirming @jgatie. Appreciate that. I’m guessing the feature will be in the iOS App too in that case.👍

If there is, I - and others - are having problems finding it. Apple Music (streaming) is an option, but there is no option to add a local music library. How do you access it on Android? Hoping there is something similar I’m missing on the iPhone.

Apple Music Library user

Ken_Griffiths

@krez56

Make sure you have updated the App by going to the Mobile device Apo Store and seeing if the Sonos App shows as being up-to-date.

Then…
In the Sonos App select "Settings (gear icon top right of screen)/System” goto "Manage” (above your system products) and select Music Library in the list below ‘About Your System’, ‘Alarms’ etc. I believe it should be in that list, probably just above ‘Network’. At least that’s where I think it is - let me know if you find it?

K

krez56

Trending Lyricist II

@krez56

Make sure you have updated the App by going to the Mobile device Apo Store and seeing if the Sonos App shows as being up-to-date.

Then…
In the Sonos App select "Settings (gear icon top right of screen)/System” goto "Manage” (above your system products) and select Music Library in the list below ‘About Your System’, ‘Alarms’ etc. I believe it should be in that list, probably just above ‘Network’. At least that’s where I think it is - let me know if you find it?

Yes - found it. Thanks! But my only option is the fake NAS that I have been using, so I need to keep exporting and renaming playlists when I change one. I was hoping to go back to the before-May app ability where I just had to hit Update Music Library to get the playlists updated.

Apple Music Library user

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