How to Rollback to S2?

Thanks for this tip I have managed to install V16 successfully. I don’t know how long that will work before it forces another update to the new awful version of the App or this version stops working.

I agree with everyone’s comments on how bad this new version is, I cannot understand how SONOS have got this one so wrong. It effectively makes the app unusable. I have had to do everything on my PC app. Let’s hope they done decimate that as well.

I have also found that my list of queued songs took ages to load on the new app and loaded a few songs at a time. That did not happen on the old app on the same phone. Anyone else noticed this? 

There is a Forbes article that addresses the botched release and the fact they even they can’t get a response from the company.  For anyone that doesn’t know, Forbes is a business orientated entity, so their interest is from the Sonos stockholders’ perspective.  According to the article, Sonos is a public company traded on the Nasdaq exchange.  The more noise caused by customers because of this release the more likely it negatively impacts the price of the stock.  Ultimately, these are Sonos management’s bosses so it may fix the problem in the long run.  Let’s face it, Sonos had to know how bad this software was before it was released.  The new Sonos app on my iPhone is so bad that I have to close it to keep it from causing issues with my Sonos system, which prevents Sonos from operating properly on my Mac!  PersonalIy, I am researching alternative products to move from Sonos as a long-term solution.  They are acting like a conceited company, so it’s hard to see them doing right by customers without being forced.  It would be easy for them to roll back the release while it is being fixed.  The real question is what motivated this premature release?

on andriod yes

What are we to do ?Is Sonos going to refund the cost of my 5 speakers ?Also affecting my business as music is fundamental !

PLEASE BRING BACK S2 - this new app is impossible to navigate basic functions.  I deleted the new app and we use only my wife's phone which has the S2 app.  HELP - NOW!!!!

😳

GregInTucson - new Sonos app malfunctioning on iOS.  Select a different speaker for music but it retreats to the previous speaker and remains stuck.  Cannot choose our “pool” speaker without the bathroom speaker also selected.  What a mess!  Sonos - do you QA your apps before pushing or is this frustration to users part of the QA?  Suggest always allowing users to retreat to the previous version so they can “tap out” of guinea pig mode.

New app experience is not good. everyone seems to agree.

Ddisable updates on the app and in your play store 👍

Works. Media library functions to my Nas limited and prompted to update incessantly. Thank you for this lifeline