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ggodec
Contributor I
May 8, 2024

How to Roll Back from 80 to 16.1

  • May 8, 2024
  • 34 replies
  • 1911 views

Please provide a way to go back to the old version ASAP. I use Sonos almost exclusively for my local library as it seems many people do and you have again (think bricking...) completely misunderstood your owners and people that have supported and invested in your products for decades. Congratulations on creating another media disaster for the company. I am sure the new app is trending on all platforms with angry users and people looking for alternate products. PLEASE LET US GO BACK to the old version until you sort this out.   

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    NewAppTerrible
    Lyricist I
    May 11, 2024

    I can not believe the stupidity of SONOS.

    I was a life long supporter of the company.

    I own 20 + products.

    I can not get support to reply or get anything to work after the upgrade.

    Lose your attitude and provide the old app for Iphone now!!!!!

      Across filtron
      Lyricist I
      May 18, 2024

      Ive been a happy sonos customer for a decade, but the new app has totally crippled my system. 12 speakers all going in the bin. Will replace with bose as soon as I can and will never stop bad mouthing sonos at every opportunity. I now have hundreds of pounds of literally useless junk in my house, all because some moron at sonos thinks removing *all* the essential features from their app is a good idea. Well done. Good luck surviving in the marketplace selling expensive, unusable crap

       

        carlylewithay
        Contributor II
        May 18, 2024

        Please provide a way to go back to the old version ASAP. I use Sonos almost exclusively for my local library as it seems many people do and you have again (think bricking...) completely misunderstood your owners and people that have supported and invested in your products for decades. Congratulations on creating another media disaster for the company. I am sure the new app is trending on all platforms with angry users and people looking for alternate products. PLEASE LET US GO BACK to the old version until you sort this out.   

        I have 5 separate systems(3 restaurants, 2 houses, sorry for the humble brag). I’ve only updated one, volume control is crappy, I’m going through 3 screens for search, you can update software but when you change interface you have to be careful, how did this get out of beta?  What does it do better, I’ve not seen it.

         

        heathc
        Lyricist I
        June 3, 2024

        The new app is garbage. Like others here, I have built an extensive music library over the last several decades, with curated playlists that I listen to constantly.  I’ve also spent several thousand dollars over the last several years on sonos products, so I can listen to that music library in every room in my home. Removing support for music libraries is unacceptable. Sonos has slowly been going down hill for years, especially around music library support, but in my mind this is the upgrade that will have me starting to sell off all my sonos products and making the switch to Apple. 

        I’ve contemplated downgrading to the previous version following the instructions others have posted here, but I know that isn’t a long term solution. You haven’t been listening to your users for years and you’ve made your direction clear.  So now you’ve lost me as a customer. 

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