Contributor I

Question

How do I remove disabled items from Sonos Favorites in the new Android app?

Forum|Forum|2 years ago
May 7, 2024
16 replies
1321 views

After updating to the new Sonos app on Android (replacing the Sonos S2 App), I noticed that several of my Sonos Favorites are greyed out and cannot be selected.

I suspect that some of them were radio stations from the old TuneIn service - which doesn't appear in the new Sonos app anymore.

So, how do I remove those old favorites now?

Typically, I'd have to find the item under the specific service and "un-favorite" the item there, correct? (E.g. search for the radio station in the old TuneIn service and deselect it there... But since the service isn't available anymore, I can't.)

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robertwigley

Lyricist I

The only way I have found to remove the disabled/orphaned TuneIn favorites is to use the Windows application.

You may be able to do it via the MacOS application as well, although I have not tested this.

Once removed, the change will replicate across devices. Note that you will need to add the “TuneIn (New)” service and re-favorite any stations you had before.

You can download the Winodws and MacOS applications here:
https://support.sonos.com/en-gb/downloads

K

KJLevel

Lyricist I

Thanks @robertwigley, I removed the disabled favourites. App is ok now.

M

Magnit

Lyricist II

Same here… Sonos software is absolute GARBAGE!!! Also all the album artwork has disappeared for content in my download library. Really SONOS your software is ridiculously BAD

Echo to that. Every SOFTWARE update become slower

M

Magnit

Lyricist II

The only way I have found to remove the disabled/orphaned TuneIn favorites is to use the Windows application.

You may be able to do it via the MacOS application as well, although I have not tested this.

Once removed, the change will replicate across devices. Note that you will need to add the “TuneIn (New)” service and re-favorite any stations you had before.

You can download the Winodws and MacOS applications here:
https://support.sonos.com/en-gb/downloads

Nope. Windows application cannot see it.

S

sgalayda

Lyricist I

a quick update on the topic of editing , removing, items from favourites

* no option on phone app

* must install app on a computer to do edits which will be replicated on phone app

I can confirm removing the stations from the windows application works

R

rasafrasit

Lyricist II

hey Sonos devs...you listening? you suck at software development. try the following: gather requirements/create user stories, define your sprints, write and test your code and then do some @#$&#_@_ing QA and UAT.....you useless hacks. and tell your product manager she's a d****** for letting this pathetic excuse for a software package to be released

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