How do I get my system to function again?!?!?

Forum|Forum|2 years ago
May 14, 2024
12 replies
920 views

It simply DOES NOT WORK!

Some users complain about the missing features in your new en heavily promoted app. I would settle if I could just get my Sonos to work again!!!

Since your new app from hell arrived, I havent been able to connect to my system. I have different generations and it all worked sort of well before, but now the Sonos S1 app kicks me on to your new app with a message that states "all my units are compatible but some may need an update". But your sh**** new app just keeps on crashing and is hard-wired to search for end prompt to endless updates that always ends with a "system 1000 error" on and on and on...and I have no freaking way to turn the non-functioning updates of or just return to Sonos S1!???!??

Its so god damn' unbelievable how flawed this is.

But here goes. Have anyone figured out a work-around???

Moderator Note: Modified in accordance with the Community Code of Conduct.

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Best answer by User813872

I'm having similar problems. Keeps telling me I have no system, or not connected to the internet. Frequently plays a different radio sattion to the one selected, despite the picture and name being the station I selected.

Plays music where I haven't askes it to and frequently, when I change the volume, it just goes back to the previous volume setting.

This update is not working for me. Has put me off purchasing the Sonos Roams I want for the patios.

Currently have 3 x Sonos 1, 1 x Sonos 3, 1 x Sonos connect.

Show previous replies

B

BDP Hal

Contributor I

I spent 3 hours with a Sonos tech staff person trying to hook up one of my Move speakers. After running around plugging unplugging, rebooting and sending in 6 or7 diagnostics he finally figured out something was wrong with the connectivity of my second move speaker. No *! I say that not because I want to criticize anyone even though I’m sure someone needs to be held accountable. My interest is getting the whole system up and running and investing whatever it takes to do it right. There are lots of smart people out there that could fix this in a heartbeat. Find them! The last thing I want is Sonos to file for bankruptcy and we all lose!

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

N

neptune650

Collaborator I

This is all a bunch of bulls***, Sonos must knot that their new SW is just s***, Period,

Moderator Note: Modified in accordance with the Community Code of Conduct.

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