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Contributor II
Aug 10, 2025 5:02 PM UTC
Answered

Having a problem with a room not showing up in the SONOS S1 app

Sonos S1 app one of my rooms disappeared from the rooms icon. It does show up under the systems tab under products IE: Dining room bridge. Dining room does not show up under rooms. Any help? I tried deleting app and reinstalling it . 

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DCWAnswer
Contributor II
Aug 10, 2025 9:28 PM UTC

Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

13 replies

Mr. T
Aug 10, 2025 5:17 PM UTC

Dining room Bridge? You are still using a Bridge?

https://support.sonos.com/en-gb/article/remove-a-bridge-from-your-sonos-s1-system

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Stanley_4
Grand Maestro
Aug 10, 2025 6:46 PM UTC

The Bridge is so long obsolete and my memory so rusty…

I don't think the Bridge or newer Boost show up as Rooms as neither are capable of playing audio.

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Airgetlam
Aug 10, 2025 7:13 PM UTC

I have a BOOST, and it does not show up as a ‘room’ in the Sonos system, as music can’t be ‘played’ by it. 

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Bruce
Mr. T
Aug 10, 2025 7:20 PM UTC

I have a BOOST, and it does not show up as a ‘room’ in the Sonos system, as music can’t be ‘played’ by it. 

A Bridge still shows in the S1 app and you can rename it.

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Airgetlam
Aug 10, 2025 7:57 PM UTC

Interesting. It shows as a ‘room’, or a device in the list of devices? Mine shows as a ‘device’, in that list, but not as a ‘room’ that plays music. 

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Bruce
Mr. T
Aug 10, 2025 8:25 PM UTC

Interesting. It shows as a ‘room’, or a device in the list of devices? Mine shows as a ‘device’, in that list, but not as a ‘room’ that plays music. 

When I first read the initial post, I assumed they had a ‘Dining Room Bridge’ and a ‘Dining Room’ under the Settings tab.

Reading it again now, I think they have a Bridge and a Dining Room, and now seeing their profile a few other rooms!

The OP states it is the Dining Room that is missing from the rooms tab.

Now, my advice would be to check the Dining Room speakers are connected to power and try rebooting them.

The initial advice to remove the Bridge also still applies.

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Mr. T
Aug 10, 2025 8:32 PM UTC

​@DCW - What speakers are in Dining Room? Also does their Status Light LED give any indication of their status?

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DCWAuthor
Contributor II
Aug 10, 2025 9:10 PM UTC

Sonos 3 & a dim white light

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DCWAuthorAnswer
Contributor II
Aug 10, 2025 9:28 PM UTC

Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

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Stanley_4
Grand Maestro
Aug 10, 2025 9:31 PM UTC

Great,  keep an eye on the Bridge, particularly the power supply as it has partially failed for many folks making it hard to identify the issue.

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