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DCW
Contributor II
August 10, 2025
Answered

Having a problem with a room not showing up in the SONOS S1 app

  • August 10, 2025
  • 13 replies
  • 367 views

Sonos S1 app one of my rooms disappeared from the rooms icon. It does show up under the systems tab under products IE: Dining room bridge. Dining room does not show up under rooms. Any help? I tried deleting app and reinstalling it . 

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    Best answer by DCW

    Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

    13 replies

    Mr. T
    Mr. T
    August 10, 2025

    Dining room Bridge? You are still using a Bridge?

    https://support.sonos.com/en-gb/article/remove-a-bridge-from-your-sonos-s1-system

      Stanley_4
      Stanley_4
      Grand Maestro
      August 10, 2025

      The Bridge is so long obsolete and my memory so rusty…

      I don't think the Bridge or newer Boost show up as Rooms as neither are capable of playing audio.

      Airgetlam
      Airgetlam
      August 10, 2025

      I have a BOOST, and it does not show up as a ‘room’ in the Sonos system, as music can’t be ‘played’ by it. 

      Bruce
        Mr. T
        Mr. T
        August 10, 2025

        I have a BOOST, and it does not show up as a ‘room’ in the Sonos system, as music can’t be ‘played’ by it. 

        A Bridge still shows in the S1 app and you can rename it.

        Airgetlam
        Airgetlam
        August 10, 2025

        Interesting. It shows as a ‘room’, or a device in the list of devices? Mine shows as a ‘device’, in that list, but not as a ‘room’ that plays music. 

        Bruce
        Mr. T
        Mr. T
        August 10, 2025

        Interesting. It shows as a ‘room’, or a device in the list of devices? Mine shows as a ‘device’, in that list, but not as a ‘room’ that plays music. 

        When I first read the initial post, I assumed they had a ‘Dining Room Bridge’ and a ‘Dining Room’ under the Settings tab.

        Reading it again now, I think they have a Bridge and a Dining Room, and now seeing their profile a few other rooms!

        The OP states it is the Dining Room that is missing from the rooms tab.

        Now, my advice would be to check the Dining Room speakers are connected to power and try rebooting them.

        The initial advice to remove the Bridge also still applies.

        Mr. T
        Mr. T
        August 10, 2025

        ​@DCW - What speakers are in Dining Room? Also does their Status Light LED give any indication of their status?

        DCWAuthor
        Contributor II
        August 10, 2025

        Sonos 3 & a dim white light

        DCWAuthorAnswer
        Contributor II
        August 10, 2025

        Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

          Stanley_4
          Stanley_4
          Grand Maestro
          August 10, 2025

          Great,  keep an eye on the Bridge, particularly the power supply as it has partially failed for many folks making it hard to identify the issue.

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