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DCW
Contributor II
Aug 10, 2025 5:02 PM UTC
Answered

Having a problem with a room not showing up in the SONOS S1 app

Sonos S1 app one of my rooms disappeared from the rooms icon. It does show up under the systems tab under products IE: Dining room bridge. Dining room does not show up under rooms. Any help? I tried deleting app and reinstalling it . 

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    DCWAnswer
    Contributor II
    Aug 10, 2025 9:28 PM UTC

    Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

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    Mr. T
    Mr. T
    Aug 10, 2025 9:34 PM UTC

    Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

    If you ever open the app and your system can’t be found, it’s likely the Bridge has failed.

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      Airgetlam
      Airgetlam
      Aug 10, 2025 9:48 PM UTC

      If you want to get rid of your (common failure point these days) BRIGE, you can either connect another Sonos device to your router (they all will act as a BRIDGE does), or you can hang your entire S1 system off your internet. See the wireless and wired systems FAQ.
       

      No requirement to do so, mind you, it is just, as previously stated, the BRIDGE is commonly known to be a failure point, at this age of the device, and also somewhat hard to diagnose the symptoms. Most frequently, the power supply fails on it, with a changing output, which makes the device workload poorly, or even not at all. 

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      Bruce
      DCWAuthor
      Contributor II
      Aug 10, 2025 10:03 PM UTC

      Thank you

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