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cpalmer74
Prominent Collaborator I
May 10, 2024
Answered

Has anyone figured out how to install the old ios s2 app?

  • May 10, 2024
  • 63 replies
  • 8777 views

We know it’s bad, they have not provided guidance, and I can expect a few months before it’s back to ‘before the regression’ of features. 
 

I just want to know how to install the old app. Need to move on with my life. No drama. My mistake for falling for their hype. 
 

thanks!

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    Best answer by BiliBug

    You can’t, unless they restore the old version in the App Store.

    It was foolish for them to submit this mess as an update to the S2 app, instead of as a new app.

    63 replies

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    Cudjoes
    Lyricist I
    May 19, 2024

    I personally prefer the old s2 app to the new version but cannot download the old version anymore 

    Cudjoes
    Lyricist I
    May 19, 2024

    I Think there should have been option to choose which one. The old s2 and the new version

     

    stevepow
    Prominent Collaborator I
    May 20, 2024

    Everyone needs to flood their support team and online chat about rolling back to the old version. I just did, of course I got the “our engineers are working on it.” Just bring back the previous version. It worked flawlessly. If this isn’t fixed, I’m launching my Sonos products into the trash and am canceling my order for the 3 ports I placed for 3 additional zones and going with Denon Heos. It’s outrageously bad, someone needs to be fired.

    I did a support chat.  He said they are working to bring features to the new app.  I told him no one cares about the new app, that we just want the app that works - they can roll out the new one once it a legit replacement.  I just want to rollback until. Of course he stayed on the “company script”.  But I still think it is worth doing to lodge a complaint.

    In the mean time, I have installed SonoPhone on my iPhone.  $3 and completely worth it - it works.  There are some limitations, but clearly disclosed - before you download it and hose yourself! Shocker, right?

    Otherwise there are some tools that supposedly can restore an old version of an app if you have an iTunes backup on your computer.  I thought about backing the app up from my wife’s non-corrupted phone and then installing it, but the tools to do it were much more expensive than the SonoPhone app and who knows if than will actually work.  You can Google for Apptrans and you’ll see a few.

    Bali Listener
    Lyricist II
    May 21, 2024

    You can’t, unless they restore the old version in the App Store.

    It was foolish for them to submit this mess as an update to the S2 app, instead of as a new app.

    https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/

    I just downloaded this version 2 app and after a week I finally have music again. It works perfectly on Android.

      Pschwenk
      Renowned Enthusiast I
      May 22, 2024

      Please just say you love us Sonos and publish the old app as a new app and let us all going back to loving you until all the bugs are worked out of 80.  I’ll be glad to be a beta tester and help.

        James Downham
        Lyricist I
        May 22, 2024

        I hope they reverse this very fast. As a recording artist, I use Sonos to listen to demos and early mixes of songs before going back to the studio or prior to releasing music. So I rely on the ability to connect to my computer’s music library. NONE of these files are on any streaming service. This was a very short-sighted “upgrade.”

          MikMak67
          Lyricist III
          May 25, 2024

          Sonos is totally ruining its name with this new app . No systems work with it.  Has anyone figured out a way to reinstall old version for Android?

          You can download the old version here:

          https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

          excellent tip ! - but - I downloaded the 16.1 version, installed - and it gives me the opportunity to downgrade my Boost to S1 - but it want to upgrade the app also - so the downgrade is prevented from finishing - and tips on how to prevent/circumvent this ? :)

          mandobrit
          Lyricist II
          May 27, 2024

          We as a Sonos community need to force Sonos to put the S2 version app in the APP store for IOS.

          It is clear from all the comments and the 1 hour waiting time for phone support that this MUST happen.

          Lets get the Lawyers involved with a class action suit?

            Cat_S7
            Lyricist I
            June 4, 2024

            I am thinking about selling all my Sonos products with that useless new app. Such a disappointment…

            If anyone knows how to get S2 back,  I am all in!

              norah
              Avid Contributor I
              June 10, 2024

              Steve, can’t you just tell us how you managed that? Are you talking about the original S2 prior to the May update? I have my playlists on my desktop, and refuse to update. I can play my playlists on my iphone, but cannot access any speakers but two (and I have many).   

              I will never buy another sonos speaker and I have cautioned people about what happened who were thinking of buying sonos speakers but I advised them: go elsewhere.

              Sonos had a great thing going until someone at the company decided if it ain’t broke, let’s break it.

               

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