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Enthusiast II
May 24, 2024

Fixing the library error code 913 for Windows users!

  • May 24, 2024
  • 91 replies
  • 18115 views

So a big thanks also to “helpingiskind” @HelpingIsKind 

So as far as windows users go, sorry not sure about iOS users here, but the crucial things after updating the windows app for W10+, you need to turn on “Advanced Sharing” in windows, and make sure that your music library whether it’s stored on a NAS or just an ext usb drive, or internal drive is added to your library. So this is the example that helpingiskind gave:

Please right-click on the Music Folder > Properties > Advanced Sharing > Add Sonos Wireless HiFi System to Read/Write:

Then go to Sonos settings on your laptop and add “My Music folder” and it will sync.

 

 

Because the android app is terrible, I rolled back to the version 78 and found the .apk for that and then the app works like it’s used to and marries to the W10 controller app nicely….which has also caused the update issues along with the apps for android/apple to be very annoying!

 

Good luck and lets hope the next update from Sonos makes things nice n easy for everyone..

Hope this helps everyone and thanks to everyone elses ideas across this forum!

 

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91 replies

Trending Lyricist I
June 25, 2024

So here we are, well past the mid-June and having updated the app several times in the last few weeks, following, as best i can, the suggestions of others in this ‘community’ and i still can not access my music and play it on the sound system i bought from Sonos.  I'm still struggling to understand how a compulsory app update could be released onto unsuspecting users which can not do this.  It seems to me to be a basic function yet, i and others can not do it. 

Can you please fix this.   

Contributor I
June 26, 2024

Still doesnt work for me either. I have given up

First Wiim arrived yesterday. Not perfect yet, but the relief at being able to see my own music was brilliant

Lyricist III
June 26, 2024

Nada. Todo sigue igual de terrible. Aun a la espera de la solución prometida y a la que está obligado SONOS. Esperemos que no sea en vano.

Lyricist II
June 27, 2024

The fix l was waiting for.  Easy to follow instructions. Thanks!

Trending Lyricist I
June 28, 2024

The fix l was waiting for.  Easy to follow instructions. Thanks!

Can i ask, what fix is that?

Lyricist II
June 28, 2024

GSatt, this one, my library is on the same pc as the Sonos controller. 

 

Lyricist III
June 28, 2024

Pregunto a GreginVail qué solución es a la que usted se refiere?

Lyricist I
June 30, 2024

All the answers (that I understand) here are not working for me - very frustrating. I am running Windows 7  with two Play 1s and a SONOS Move, all was fine, now I get the 913 error. I have shared ‘My Music’ (and just about every other directory) as read/write to SONOS and still get knocked back with the 913 issue.

Am I missing something fundamental here?

Surely my sonos system cannot be redundant or dead.

Trending Lyricist I
June 30, 2024

I added music to a new sub-folder (under the music folder) today and Eror 913 came back to haunt me. The re-arrangement of the content of my music folder, for my Windows 11 operating system, somehow voided the previously enabled file sharing. I had to re-activate the file sharing permission for the music folder AS WELL AS the first sub-folder -- otherwise the indexing stops. Don’t ask me why.

In the meantime, Sonos has the audacity to send email to try their “seamless” new headphones.

 

Thanks

 

Lyricist I
July 6, 2024

I have also tried the many “solutions” listed previously and the various small changes that some have found worked. None have worked for me, and I’ve still no access to my music library which is on a music sub-folder. I have 7 SONOS products including a couple of ERA 100, but the whole thing is now useless, and although I am very angry about the situation, I’ve decided to scrap my SONOS and move to another company’s product. I am now in discussion with a number of friends who have SONOS, and we are planning to have a live stream of a SONOS bonfire. We are currently working hard to get the media interested so that the plight of SONOS users can be highlighted. I’ll keep you posted.