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No49
Contributor I
September 28, 2019
Answered

Error Connecting to Spotify Service

When trying to add the Spotify service in the Sonos app I get the message "Error. Unable to add Spotify account." after selecting "Connect to Spotify". I haven't entered any account details at this point.
I can send music to my speakers from the Spotify app without a problem (I have a premium account). I have tried re-booting the router as suggested in a topic from a year ago; that doesn't work. Any other ideas?
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      No49Answer
      Contributor I
      September 30, 2019
      Fixed! It's not possible to connect the service if you have the Spotify app installed. So:
      - uninstall Spotify app
      - setup the Spotify service in Sonos
      - reinstall Spotify app

      Simple 🙂 (although shouldnt be necessary?)
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      1 reply

      No49AuthorAnswer
      Contributor I
      September 30, 2019
      Fixed! It's not possible to connect the service if you have the Spotify app installed. So:
      - uninstall Spotify app
      - setup the Spotify service in Sonos
      - reinstall Spotify app

      Simple 🙂 (although shouldnt be necessary?)
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