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Contributor II
May 30, 2024
Question

Error 913

  • May 30, 2024
  • 12 replies
  • 1696 views

I tried many of the things listed for the recent error 913 for Windows 10. None worked unfortunately. I want to thank all those who posted proposed solutions. What blows my mind is why we - as customers of Sonos - need to turn into tech wizards and try to figure this out as opposed to Sonos rolling out a fix...  Hey Sonos, wake up and do your job please. Thanks.

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12 replies

Lyricist I
June 6, 2024

I tried many of the things listed for the recent error 913 for Windows 10. None worked unfortunately. I want to thank all those who posted proposed solutions. What blows my mind is why we - as customers of Sonos - need to turn into tech wizards and try to figure this out as opposed to Sonos rolling out a fix...  Hey Sonos, wake up and do your job please. Thanks.

This  worked for me:

 

  1. Right click on the Music folder and click on PROPERTIES at the bottom of the menu.
  2. Click on the SHARE tab and then click on the first SHARE button…
  3. A new window opens and you click on the ‘v’ drop-down list option next to the ADD button.
  4. Click on "Sonos Wireless HiFi System" then click on the ADD button and finally click on SHARE.
  5. Open your Sonos app on your PC and add your music library.

Also see this earlier thread which provide helpful/simple Windows OS screenshots too…

https://en.community.sonos.com/controllers-and-music-services-229131/can-t-add-folder-to-music-library-913-6893981

Lyricist I
June 6, 2024

I’ve done the above. I tried it first, then I rebooted the PC and tried again, then I unloaded Sonos app and reloaded it and tried again.  Did not work.