Having issues with bluetooth. Speaker is found, connects fine. Start to play music (apple music) in my web browser. 1 min later, speaker gets disconnected from bluetooth, dissapears from devices and has to be connected again. Speaker right next to desktop. Built in bt (not a cheap adapter on pc), rebooted, reinstalled drivers, restarted the speaker, reset the speaker - same issue. Help?
Any chance your speaker is being impacted by wifi interference , or perhaps more succinctly, Bluetooth interference (I don’t have an easy link for that).?
Try moving your speaker away from your PC by a foot or three. Also, try disconnecting it from your PC’s Bluetooth completely, and hook it up to a mobile phone’s Bluetooth, to see if you get the same interruption.
Since you’re not using the Sonos software, it may be a little bit harder, but I’d still be tempted to call Sonos Support directly to discuss it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.