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Contributor I
Oct 23, 2024 7:53 PM UTC
Answered

Echo effect on live radio

One of my favorite live stations frequently develops an annoying echo sound effect. Restarting doesn't fix it.  When it happens it's on all my speakers throughout the house - singles and stereo pairs. Is anyone else experiencing this?

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Stanley_4
Stanley_4Answer
Grand Maestro
Oct 23, 2024 9:21 PM UTC

Are you using the Sonos Group function to have them all playing the same stream? Not Grouping, just playing individually almost always gets out of sync.

 

You can submit a diagnostic when it happens and call Sonos to have them look at internal data we users can't see.

5 replies

MoPac
Headliner III
Oct 23, 2024 7:57 PM UTC

What station?  I’ll try it here if it’s available.

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Stanley_4
Stanley_4Answer
Grand Maestro
Oct 23, 2024 9:21 PM UTC

Are you using the Sonos Group function to have them all playing the same stream? Not Grouping, just playing individually almost always gets out of sync.

 

You can submit a diagnostic when it happens and call Sonos to have them look at internal data we users can't see.

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JswafaAuthor
Contributor I
Oct 24, 2024 10:57 AM UTC

Thanks for the replies. The station is 103.3 Moose FM, from Parry Sound Ontario, Canada. I do do have a lot of my speakers grouped, but I've confirmed that the noise is present in individual speakers, single, paired, or grouped. It happened again yesterday.

Good idea about the diagnostics!

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JswafaAuthor
Contributor I
Oct 28, 2024 6:56 PM UTC

Tried submitting the diagnostics - we’ll see . . .

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Airgetlam
Oct 29, 2024 2:32 AM UTC

I hope you called in, they don’t look at submitted diagnostics unless prompted. 

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Bruce