Does the New App work for you?

Why do people speculate conspiracy theories when the answer is plastered all over Sonos' website, Facebook, and Instagram accounts?  Sonos made the new app to support the new headphones.  Which is also why they aren't going to roll back to the old one.

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I upgraded just one device to the new app. Most functions work for me with no issues. What I can not accomplish on the app, I do it on my Mac, which has the old app installed. My music library is functional, minus the few things that have been taken away, like the search function.

I like the new look, even though its a learning curve. 

I have connected to two other systems at a friends house and at a recreation building. One of them is WIFI only and the other has wired components with a few speakers using Sonosnet.

I used the app for hours at both places without losing connectivity with either system

No. I do not regret upgrading. I am excited to see what the app will be capable of when all functionality has been restored.

The new app is a major failure. 

Users can no longer perform basic things, like accessing their local network music library.

Can’t wait for Sonos to figure out how to do what they used to be able to do. 🤔

If this is an issue you are having a quick search will bring up many posts about why this happened. Sonos has dropped support for SMB v1, like many other manufacturers: Microsoft, Apple, Synology etc..

You simply need to disable SMB v1 and enable SMB v2 or 3 to get your library back.

Thanks for the suggestion. My Synology NAS is configued for SMB v2-to-3. 

The issue is the iPhone app does not show the local library for browsing or search at all, those are simply MIA. 

Interestingly, I can access Recently Played or Sonos Favorites which does load NAS library content — but that requires the workaround of a device with an older Sonos version.

Try resetting the app then reconnect with your system. I have a Synology NAS and my library has always been available. I do miss the functions that have been removed, like the search function. Still not a deal breaker right now though.

I have not had any issues with the new app doing what it does - other than sluggish volume control.

However, it was not “as advertised”.  Clearly, they didn’t advertise a bunch of missing features when they dumped it on us. No one would have updated, and they knew this. So, they pitched a Rolls Royce and gave us a sled.  Nefarious as hell.

The less you use it and the less features you use beyond streaming, the better it will seem.  SonoPhone is a decent alternative for now if you need something more like the full-featured S2 experience.  And it does work as advertised.

3 stores, used employees phones and person phones/macbooks/ipads and none of the apps connect to speakers. Horrible vibe in store its just quiet. Only way is to use a third part app like spotify or apple music and connect bluetooth. Can anyone connect to their systems via app?

It’s very nice for you that it works. I can assure you that for people it doesn’t work for it’s not just “oh, you moved my button - i don’t know the new ui”. It actually does not work for some people. the app can’t even draw the screen for me on ios, and locks up all the time. And removing most of the features around a music library is more than a little annoyance. Many of us bought many sonos products just to be able to do that. So it’s not like “oh a feature is gone”, it’s “my primary use-case has been intentionally removed.”

But, good that it’s working out for you.

android app does not work for me samsung 23+

ipad mini works but truplay doesnot work