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Enthusiast I
Mar 28, 2025 2:00 AM UTC
Answered

Deezer users—need help, please!

I am a long-time Deezer user on my Sonos S1 setup.  Starting today, I am getting the error “unable to browse music service”.  All my efforts to fix the issue have been unsuccessful.  Can someone who is subscribed to the Deezer service tell me whether they can still access the service?  I need to know if this is a problem affecting me only, or whether it is a system issue. Thanks!

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Smilja
SmiljaAnswer
Mar 28, 2025 2:36 AM UTC

There’s an outage.

https://status.sonos.com/

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

3 replies

Smilja
SmiljaAnswer
Mar 28, 2025 2:36 AM UTC

There’s an outage.

https://status.sonos.com/

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Prodigy III
Mar 28, 2025 10:50 AM UTC

As of 10:45 GMT I am able to use Deezer as normal to browse and play. It may be worth you trying again.

 

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Enthusiast I
Apr 2, 2025 3:56 PM UTC

There’s an outage.

https://status.sonos.com/


thanks for this link!  My issue cleared automatically the following day.  Not sure of the root cause.  

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