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jsimmy
Contributor I
April 20, 2023
Answered

Crossfade skips every other song (20 secs) when using Spotify

  • April 20, 2023
  • 32 replies
  • 3515 views

Crossfade feature on Sonos when streaming Spotify works on every other song. It will play one song, crossfade correctly, then play the next song for 20 seconds and skip to the next song. That song will play in its entirety and crossfade correctly then skip the next song after about 20 seconds. I see this topic has been posted many times before with no resolution. Any help???

I use Sonos quite a bit and this feature helps the mood for events. I will need to switch to other services if this persist. Thanks!

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    Best answer by Corry P

    Hi @jsimmy et al

    We believe this issue to now be resolved with the most recent update (15.7). Please ensure your Sonos system is up to date.

    If you still experience this issue, however, I’d encourage you get in touch with our technical support team to report as much. Thank you.

    32 replies

    Show previous replies
    Airgetlam
    Airgetlam
    April 10, 2024

    This feature would be utilized and implemented by Spotify. The Sonos API already supports the data, you should be asking Spotify when they’ll be adding it. 

    Bruce
    Debbs500
    Contributor II
    April 10, 2024

    Crossfade works if you play a spotify playlist from Sonos. If you want to use Spotify with Sonos speakers and system, crossfade does not work. 

    I understand that is an issue with Spotify, but it's a huge drag because the Sonos app is so archaic and not nearly as “dynamic,” as Spotify. 

    As such, as the person wrote above, “save the house dj.”

    To have 6 speakers throughout a space, and such a dodgy, glitchy interface, is just disproportionate and disappointing. 

    I contacted the “Ceo,” email, but the response is not much of a response.  They don't seem to be bothered by this. 

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