Connecting to New Wifi

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We have changed router and have a new WiFi password. The Sonos app on Windows 11 won’t connect. The only Support guidance is for iOS or Android. So we downloaded the Android app and that can’t find the system either. Is there an easier way to do this ?

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Stanley_4Answer

Grand Maestro

Switch your router back to using your old SSID and password?

MoPac

Headliner III

Did you try the Manage Network in the Sonos app?

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P

PreferNotToSayAuthor

Contributor I

On the Windows (desktop) App, it doesn’t have that option… It goes to Sonos Setup, I have to press the buttons on top of one of the speakers, and it just ends up saying not connected. The Android App won’t do anything, it first tries to connect with Bluetooth, but even holding it next to the speaker it doesn’t connect either. We have 6 speakers, I’ve just tried it on 2 of them. : )

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Stanley_4Answer

Grand Maestro

Switch your router back to using your old SSID and password?

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