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Kathy Mitton
Contributor I
February 26, 2023
Answered

Computer (NAS drive) refused to allow Sonos to connect

I’m on MacAir running 12.6.3 and have NAS drive (Buffalo LS220D992) where I have the music

I moved my Apple Music library to the NAS with no issue.  Now in Sonos when I attempt to add the network music library I get the “the computer “LS220d992” refused to let Sonos connect to it” message where LS220d992 is the network drive. 

On Mac in system preferences I have file and media sharing checked.  I do not have firewall on.  

I’ve tried a bunch of different syntax for the ‘map to networked share in case my syntax is wrong and I’m also not certain what the syntax should be (many path names result in same error).  Currently I have \\LS220D992\OurMusic\Music 

I can mount OurMusic on the Mac and see my music files

Any ideas?

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106rallye
106rallyeAnswer
February 26, 2023

What about the SMB version? https://support.sonos.com/pl-pl/article/use-a-nas-drive-with-sonos

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2 replies

106rallye
106rallyeAnswer
February 26, 2023

What about the SMB version? https://support.sonos.com/pl-pl/article/use-a-nas-drive-with-sonos

    Kathy MittonAuthor
    Contributor I
    February 26, 2023

    Thanks -- I did not have SMB switched on the NAS drive.  That got me one step further.  It accepted the library and is now attempting to update the music library.

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